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Gather

The gather event is sent after a <Gather> verb is executed. Its purpose is to report the gathered digits to the calling application.

Request Parameters#

PropertyDescription
eventTypeThe event type, value is gather.
eventTimeThe approximate UTC date and time when the event was generated by the Bandwidth server, in ISO 8601 format. This may not be exactly the time of event execution.
accountIdThe user account associated with the call.
applicationIdThe id of the application associated with the call.
toThe phone number that received the call, in E.164 format (e.g. +15555555555).
fromThe provided identifier string of the caller used in the from field of the original call.
directionThe direction of the call. Either inbound or outbound. The direction of a call never changes.
callIdThe call id associated with the event.
parentCallId(optional) If the event is related to the B leg of a <Transfer>, the call id of the original call leg that executed the <Transfer>. Otherwise, this field will not be present.
callUrlThe URL of the call associated with the event.
enqueuedTime(optional) If call queueing is enabled and this is an outbound call, time the call was queued, in ISO 8601 format.
startTimeTime the call was started, in ISO 8601 format.
answerTimeTime the call was answered, in ISO 8601 format.
tag(optional) The tag specified earlier in the call. If no tag was specified or it was previously cleared, this field will not be present.
digits(optional) The digits, letters, and/or symbols entered by the user. The string is empty if a timeout occurred before any buttons were pressed.
terminatingDigit(optional) The digit the user pressed to end the gather. Empty string value if no terminating digit was pressed.
transferCallerId(optional) If the event is related to the B leg of a <Transfer>, the phone number used as the from field of the B-leg call, in E.164 format (e.g. +15555555555). Otherwise, this field will not be present.
transferTo(optional) If the event is related to the B leg of a <Transfer>, the phone number used as the to field of the B-leg call in E.164 format (e.g. +15555555555). Otherwise, this field will not be present.

Expected Response#

HTTP/1.1 200
Content-Type: application/xml; charset=utf-8
<Response>
<!-- BXML verbs to process in the call -->
</Response>

Examples#

Gather Completed Because Max Digits were Pressed#

POST http://yourUrl.example/gather
Content-Type: application/json
{
"eventType" : "gather",
"eventTime" : "2019-06-20T15:56:11.554Z",
"accountId" : "55555555",
"applicationId" : "7fc9698a-b04a-468b-9e8f-91238c0d0086",
"startTime" : "2019-06-20T15:54:22.234Z",
"answerTime" : "2019-06-20T15:54:25.432Z",
"from" : "+15551112222",
"to" : "+15553334444",
"direction" : "outbound",
"callId" : "c-95ac8d6e-1a31c52e-b38f-4198-93c1-51633ec68f8d",
"callUrl" : "https://voice.bandwidth.com/api/v2/accounts/55555555/calls/c-95ac8d6e-1a31c52e-b38f-4198-93c1-51633ec68f8d",
"digits" : "25",
"terminatingDigit" : ""
}

Gather Completed Because Terminating Digit was Pressed#

POST http://yourUrl.example/gather
Content-Type: application/json
{
"eventType" : "gather",
"eventTime" : "2019-06-20T15:56:11.554Z",
"accountId" : "55555555",
"applicationId" : "7fc9698a-b04a-468b-9e8f-91238c0d0086",
"from" : "+15551112222",
"to" : "+15553334444",
"direction" : "outbound",
"callId" : "c-95ac8d6e-1a31c52e-b38f-4198-93c1-51633ec68f8d",
"callUrl" : "https://voice.bandwidth.com/api/v2/accounts/55555555/calls/c-95ac8d6e-1a31c52e-b38f-4198-93c1-51633ec68f8d",
"startTime" : "2019-06-20T15:54:22.234Z",
"answerTime" : "2019-06-20T15:54:25.432Z",
"digits" : "123",
"terminatingDigit" : "#"
}

Gather Completed Because Terminating Digit was Pressed with Enqueued Time#

POST http://yourUrl.example/gather
Content-Type: application/json
{
"eventType" : "gather",
"eventTime" : "2019-06-20T15:56:11.554Z",
"accountId" : "55555555",
"applicationId" : "7fc9698a-b04a-468b-9e8f-91238c0d0086",
"from" : "+15551112222",
"to" : "+15553334444",
"direction" : "outbound",
"callId" : "c-95ac8d6e-1a31c52e-b38f-4198-93c1-51633ec68f8d",
"callUrl" : "https://voice.bandwidth.com/api/v2/accounts/55555555/calls/c-95ac8d6e-1a31c52e-b38f-4198-93c1-51633ec68f8d",
"enqueuedTime" : "2019-06-20T15:53:22.681Z",
"startTime" : "2019-06-20T15:54:22.234Z",
"answerTime" : "2019-06-20T15:54:25.432Z",
"digits" : "123",
"terminatingDigit" : "#"
}