Download Transcription

Retrieve the specified recording's transcription file. ⚠️ Be sure to not expose your API Credentials to end-users

If the transcribed recording was multi-channel, then there will be 2 transcripts.
The caller/called party transcript will be the first item while <PlayAudio> and <SpeakSentence> transcript will be the second item.
During a <Transfer> the A-leg transcript will be the first item while the B-leg transcript will be the second item.

Request URL

GEThttps://voice.bandwidth.com/api/v2/accounts/{accountId}/calls/{callId}/recordings/{recordingId}/transcription

Basic Authentication

Bandwidth's Voice API leverages Basic Authentication with your Dashboard API Credentials. Read more about how Bandwidth secures endpoints in the Security & Credentials document.

Supported Parameters

Parameter Description
None None

Transcription Attributes

Attribute Description
text The transcription.
confidence The confidence on the recognized content, ranging from 0.0 to 1.0.

Example 1 of 2: Download a single-channel transcription

curl -X GET \
    --url "https://voice.bandwidth.com/api/v2/accounts/{accountId}/calls/{callId}/recordings/{recordingId}/transcription" \
    -u '{username}:{password}'

{
  "transcripts": [
    {
      "text": "transcribing is easy.",
      "confidence": 0.98
    }
  ]
}

ApiResponse<TranscriptionResponse>  response = controller.getRecordingTranscription(accountId, callId, recordingId);

List<Transcript> list = response.getResult().getTranscripts();
System.out.println(list.get(0).getText());
System.out.println(list.get(0).getConfidence());

var response = controller.GetRecordingTranscription(accountId, callId, recordingId);

Console.WriteLine(response.Data.Transcripts[0].Text);
Console.WriteLine(response.Data.Transcripts[0].Confidence);

response = voice_client.get_recording_transcription(account_id, call_id, recording_id)
puts response.data.transcripts[0].text
puts response.data.transcripts[0].confidence

response = voice_client.get_recording_transcription(account_id, call_id, recording_id)
print(response.body.transcripts[0].text)
print(response.body.transcripts[0].confidence)

import { Client, ApiController } from '@bandwidth/voice';

const client = new Client({
    basicAuthUserName: 'username',
    basicAuthPassword: 'password'
});

const controller = new ApiController(client);

const accountId = '1111111';
const callId = 'c-abc12345-6defabc1-2345-6def-abc1-23456defabc1';
const recordingId = 'r-abc12345-6def-abc1-2345-6defabc12345';

const response = await controller.getRecordingTranscription(accountId, callId, recordingId);

$response = $voiceClient->getRecordingTranscription($accountId, $callId, $recordingId);
print_r($response->getResult()->transcripts[0]->text);
print_r($response->getResult()->transcripts[0]->confidence);

Example 2 of 2: Download a multi-channel transcription

curl -X GET \
    --url "https://voice.bandwidth.com/api/v2/accounts/{accountId}/calls/{callId}/recordings/{recordingId}/transcription" \
    -u '{username}:{password}'

{
  "transcripts": [
    {
      "text": "transcribing is easy.",
      "confidence": 0.98
    },
    {
      "text": "Please, leave a message after the beep.",
      "confidence": 0.88
    }
  ]
}

ApiResponse<TranscriptionResponse>  response = controller.getRecordingTranscription(accountId, callId, recordingId);

List<Transcript> list = response.getResult().getTranscripts();
System.out.println(list.get(0).getText());
System.out.println(list.get(0).getConfidence());
System.out.println(list.get(1).getText());
System.out.println(list.get(1).getConfidence());

var response = controller.GetRecordingTranscription(accountId, callId, recordingId);

Console.WriteLine(response.Data.Transcripts[0].Text);
Console.WriteLine(response.Data.Transcripts[0].Confidence);
Console.WriteLine(response.Data.Transcripts[1].Text);
Console.WriteLine(response.Data.Transcripts[1].Confidence);

response = voice_client.get_recording_transcription(account_id, call_id, recording_id)
puts response.data.transcripts[0].text
puts response.data.transcripts[0].confidence
puts response.data.transcripts[1].text
puts response.data.transcripts[1].confidence

response = voice_client.get_recording_transcription(account_id, call_id, recording_id)
print(response.body.transcripts[0].text)
print(response.body.transcripts[0].confidence)
print(response.body.transcripts[1].text)
print(response.body.transcripts[1].confidence)

import { Client, ApiController } from '@bandwidth/voice';

const client = new Client({
    basicAuthUserName: 'username',
    basicAuthPassword: 'password'
});

const controller = new ApiController(client);

const accountId = '1111111';
const callId = 'c-abc12345-6defabc1-2345-6def-abc1-23456defabc1';
const recordingId = 'r-abc12345-6def-abc1-2345-6defabc12345';

const response = await controller.getRecordingTranscription(accountId, callId, recordingId);

$response = $voiceClient->getRecordingTranscription($accountId, $callId, $recordingId);
print_r($response->getResult()->transcripts[0]->text);
print_r($response->getResult()->transcripts[0]->confidence);
print_r($response->getResult()->transcripts[1]->text);
print_r($response->getResult()->transcripts[1]->confidence);

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