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Errors

Searching the Telephone Number Inventory

SearchErrorType

Error CodeError Description
4000Please verify that your Area Code search input parameters are correct.
4001Please verify that your Rate Center search input parameters are correct.
4002Please verify that your NPA, NPA-NXX, or NPA-NXX-X search input parameters are correct.
4003Please verify that your Toll Free Vanity search input parameters are correct.
4004Please verify that your Toll Free Wild Card search input parameters are correct.
4005Please verify that your City search input parameters are correct.
4006Please verify that your State search input parameters are correct.
4007Please verify that your Zip Code search input parameters are correct.
4008Please verify that your LATA search input parameters are correct.
4009Sorry, the search request could not be processed a system error occurred; please retry your operation or contact inetwork support person.
4010Provided search criteria are unsupported or are not valid
4011Please verify that your Phone Number search input parameters are correct.
4014Access denied for this search.
4015Please verify that your Embed search query parameters are correct. Valid values are: AvailableNumberCount,Vendors,LimitedAvailableNumberCount,NpaNxxX,LocalRateCenters,Cities,Npa,ZipCodes
4016Please verify that your Tier search query parameters are correct. Valid values are: [0-5]
4017The telephone number '%s' does not exist
4018Please verify that your PAGE search input parameter is correct.
4019Embed parameter LocalRateCenters is not supported for specified search criteria
4020Please verify that your orderBy search query parameter is correct. Valid values are: fullNumber,npaNxxx,npaNxx,areaCode
4021The orderBy parameter is not supported for specified search criteria
4022Please verify that your protected search query parameter is correct. Valid values are: NONE, ONLY, MIXED
4023Bandwidth does not support ordering of new numbers in this area. Try searching in a different area.
4024The numbers you have requested are in a restricted tier. Please contact your support team to learn how you can gain access to these numbers. Or simply try a new search.
4025Embed parameter Npa cannot be used with embed parameter NpaNxxX.
4026Embed parameter Npa cannot be used at this time.

Ordering Telephone Numbers

OrderErrorType

Error CodeError Description
5000Invalid account specified
5001Invalid input telephone number list
5002Validation error
5003Provisioning Failure
5004Invalid Vendor
5005Telephone Number Unavailable
5006TelephoneNumber Disconnect Error
5007Exceeded Maximum Ordering Capacity
5008All telephone numbers specified are invalid
5009The quantity specified %s is invalid.
5010Undefined LNP Operation
5011No tiers were defined for the account
5012The account is locked and the operation is not permissible
5013The holding account could not be resolved, this is a system configuration issue, please report the problem to inetwork support
5014The dlda request timed out. Please resubmit your request.
5015The lidb request timed out. Please resubmit your request.
5016The SiteId submitted is invalid.
5017TelephoneNumber Move Error
5017Only a partial quantity of the total telephone numbers ordered could be fulfilled
5018The entire quantity of telephone numbers ordered is unavailable
5019Order is pending. Please check the status of your order later.
5020No default SIP peer is set on the account and site. Please create one then resubmit your request.
5021No gateway profile set on the account. Please assign a gateway to your account and resubmit your request.
5022SiteId is a required field.
5023SIP peer submitted is invalid.
5024For BatchId '%s', the quantity of telephonenumbers imported exceeds the batch max quantity of '%s'
5025Both BatchId and BatchSize are required.
5026Telephonenumber count exceeds BatchSize.
5027BatchSize must be greater than 0.
5029The BatchId '%s' has a BatchSize of '%s', not '%s'.
5030The BatchId '%s' has been completed, can not add anymore telephonenumbers.
5031The BatchId is invalid. BatchId must be between 1 and 10 alphanumeric characters.
5033%s cannot be returned to service because network coverage is not available.
5034%s cannot be returned to service because they are not owned by Bandwidth CLEC.
5035%s order %s not found.
5036Order %s has no admin parameters yet.
5037Bandwidth prime name is too long (63 characters max).
5038ActivityState is invalid. Valid values: changed, seen, responded, quiet
5039AdminParameters is required.
5040Note not found.
5051Not authorized to perform operation on the account '%s'
5052Customer order ID is invalid. Only alphanumeric values, dashes and spaces are allowed. Max length is 40 characters.
5520Order backordered - awaiting additional numbers
5521Order Backordered - no numbers allocated, awaiting available inventory to completely fulfill order
5522Backorders are not compatible with Specific TN, NPANXX, NPANXXX, TollFree Vanity or Local Vanity orders
5523The account does not have the required tiers enabled for the requested numbers, therefore the backorder operation is not permitted; please contact Bandwidth support person to resolve this issue
5524Rate centers required to fulfill this order are not set to support new TNs
5525Due to limited supply in this area code, we can only allow backorders for %d numbers or less.%s
5526Due to limited supply in this area code, we can only allow backorders for %d numbers or less. Your order quantity has been reduced to %d in order to adhere to these limits.
5527Due to limited supply in this area code, backorders are not allowed.%s
5060Only Backordered order can be closed.
5061Order ID is invalid.
5062PeerId is required for UC customers
5062'%s' vendor does not exist.
5063Bandwidth CLEC does not provide coverage for the required Rate Center.
5064The BatchId '%s' has import billing type as '%s', not '%s'.
5070Telephone number is invalid.
5071Telephone number is not available on the system.
5072Duplicate telephone number.
5073Telephone number is required.
5074Telephone number is not in service.
5076Number does not belong to this account.
5077There are no valid telephone numbers.
5078Account has no '%s' product feature.
5079CallingNameDisplay '%s' is invalid. Valid values are: %s
5080Call Forwarding number '%s' is not a valid 10-digit telephone number.
5081Number Format '%s' is invalid.
5082Rewrite User '%s' is invalid.
5083Requested profile not found, using default one.
5084DisconnectMode '%s' is invalid. Valid values are: normal, soft-remove, purge
5085Insufficient permissions for this DisconnectMode
5086Order request timed out. Please resubmit your request.
5087The input order type is not a valid entry.
5088The specified call forwarding number %s cannot be the same as the origin telephone number %s.
5089RPID Format '%s' is invalid.
5090Toll Free number not allowed.
5091CNAM for telephone number is applied at the Location level and it is not applicable at the TN level.
5092Billing type is required. Valid values are: NOCHARGE, PORTIN, NEWNUMBER, PROJECTPORT.
5093Order cannot contain duplicate telephone numbers
5094The site associated with this order is locked.
5095The count of telephone numbers in order exceeds the maximum size of %d
5096Incorrect toll free vendor. The vendor for toll free orders should be 'Toll free vendor'
5097Telephone numbers cannot be marked as Protected - the account has not been configured for Protected Numbers
5098One or more of the telephone numbers was already in protected status, and remains Protected.
5099Non-Tier-0 numbers are not candidates for Protected status.
5100Toll free numbers are not candidates for Protected status.
5101'Protected' telephone number attribute is not applicable for toll-free search and order criteria.
5102Telephone number attribute '%s' is invalid. Valid values: Protected
5102Duplicate telephone number attribute '%s'.
5103Setting the initial status to 'Available' requires the imported telephone numbers to be Protected.
5104Setting the initial telephone number status to '%s' is not valid - only 'Available' is supported.
5105Site and Sip Peer IDs should not be specified on setting the initial telephone number status to 'Available'.
5106Including Caller Name and/or Street Address is incompatible with deleting telephone specific address.
5107Protected attribute '%s' is invalid. Valid values are: %s
5108Protected attribute '%s' is invalid. Valid values: TRUE, FALSE, UNCHANGED
5109The Protected Telephone Numbers setting is incompatible with an obsolete or purge disconnect
5110This account does not support assignment of the Protected Telephone Numbers attribute
5111The Bandwidth partners may have 'NOCHARGE' billing type only.
5112You must identify the source of the Telephone Numbers (the Vendor), and for all Telephone Numbers supplied by a vendor other than Bandwidth CLEC, the numbers must be classified as Protected.
5113Sms '%s' is invalid. Valid values are: %s
5114Account is not completely configured or MESSAGING is not enabled.
5115At least one of the TN option attributes must be applied for %s
5116Default route is not configured for tier %d TNs
5117FinalDestinationURI is too long (%s characters max).
5118FinalDestinationURI is not a valid telephone number.
5119FinalDestinationURI host portion must be a valid IPv4 address.
5120FinalDestinationURI cannot begin with '%s'.
5121FinalDestinationURI can contain only alphanumerics.
5122The format of the FinalDestinationURI needs to match the form 'name@ip-address:port'.
5123Protected telephone number '%s' does not belong to account with id = %d
5124Telephone numbers already exist.
5125External telephone number(s) cannot be used.
5126TollFree telephone number(s) cannot be used.
5127The External TNs attribute can only be set via an External TNs order.
5128Only SMS attribute can be changed for External telephone number(s).
5129Assignment action is invalid. Valid values: ASSIGN, UNASSIGN
5130Number assignment is not allowed for external numbers.
5131Number assignment is not allowed for numbers that are not in service.
5132SMS attribute should be 'ON' for provisioning A2P
5133A2P provisioning for Long Code telephone numbers requires permissive A2P Long Code value ('DefaultOn' or 'DefaultOff') to be set on corresponding Sip peer
5134Attribute %s is incompatible with such 'Action' values: 'off, systemDefault, unchanged'
5135You cannot set Action as 'OFF' for tollfree tns while toggle 'A2P_SIPPEER_RESTRICTIONS' is 'ON'
5136Please configure A2P on SipPeer before setting 'systemDefault' as Action
5138Action value is invalid. Valid values are: 'unchanged', 'systemDefault', 'off', 'asSpecified'.
5139A2P provisioning for Long Code telephone numbers requires A2P to be enabled on account
5140The NNID provided is not recognized in the system
5141The ESPID provided is not recognized in the system
5142The NNID and ESPID provided do not correspond to each other in the system
5143The NNID provided must be a valid integer
5144Your account does not have the appropriate permission to modify NNIDs or ESPIDs.
5145SMS messaging should be enabled on location
5146Nnid change prohibited. Telephone number '%s' is in PROCESSING
5147%s does not have permissions to modify NNIDs or ESPIDs.
5148Waiting to update nnid has expired
5149The importTnOrder API is not enabled
5150You are not allowed to access the importTnOrder API
5151Your account does not have the appropriate permission to load LOA for ImportTnOrder.
5152Your account does not have permissions to modify importTnOrders LOA.
5153Your account does not have the appropriate permission to load LOA for port-in order.
5154Your account does not have permissions to modify LOA.
5155Order Type doesn't have permissions to load LOA.
5156NNIDs for %s TNs are not configured for per-TN NNID update
5157Messaging routes are not configured for for account %s
5158Telephone number hasn't been previously imported.
5159The account does not own voice service on the number %s. These attributes cannot be overwritten: %s
5160The account does not own messaging service on the number %s. These attributes cannot be overwritten: %s
5161Updating of sms attribute is not allowed for %s
5162Tollfree telephone numbers cannot be used unless Tollfree is enabled on SipPeer
5163The account %s does not own messaging service on the number %s.
5164DisconnectMode '%s' is invalid. Valid values are: purge
5165A single order cannot contain a mix of NANP and International telephone numbers
5166Sip Peer doesn't have Sms feature.
5167The tn from the specified region '%s' is not a valid region for account %s
5168TnType '%s' is not a valid TnType for account %s
5169Billing type '%s' is not valid for international orders. Valid billing types are: NOCHARGE
5170The specified vendor is not available for this account.
5171Non-international customer segment cannot import international telephone numbers.
5172International customer segment cannot import NANP telephone numbers.
5174A purge disconnect type is required for Short Code TNs
5175Only a single type of TN is allowed for a Disconnect action.
5176Billing type '%s' is not valid for short code orders. Valid billing type is NOCHARGE
5177VendorName is required.
5178Setting the initial short code telephone number status to '%s' is not valid - only 'Inservice' is supported.
5179Short code telephone numbers cannot be used unless Short Code is enabled on location.
5180Telephone number attributes are not applicable for short code numbers.
5181Only a single type of TN is allowed when importing numbers to an account.
5182Only A2P line option may be changed for short code telephone numbers.
5183Ordering is not enabled on the specified account
5184Origination route plan cannot be empty
5185Origination route plan must contain between 1 and %d routes
5186Endpoints cannot be repeated within same priority: %s
5187Route weight must be greater than zero
5188Endpoint must be a valid NANP 10 digit TN, FQDN, ip address, or SIP URI : %s
5189Route priority must be greater than zero
5190Route endpoints may not be longer than %s characters
5191All routes must have an endpoint specified
5192Too many route plan priorities. There can be no more than %d priorities in a given route plan
5193Port-Out Passcode is invalid. Passcode should has between 4 and 10 alpha-numeric characters | unchanged | systemDefault
5194Port-Out Passcode/PIN Protection feature should be enabled on account.
5195The specified Port-Out Passcode/PIN already exists for particular TN
5196Only ON-NET TNs can have Port-Out Passcode
5197Only Voice owner can assign Port-Out Passcode to TN
5198AreaCodeSearchAndOrderType requires both AreaCode and Quantity values.
5199TollFreeVanitySearchAndOrderType requires both TollFreeVanity and Quantity values.
5200Origination route plan is not enabled for the account
5201Tn endpoints must be valid NANP 10 digit telephone number : %s
5202SMS should be 'ON' before NNID assignment
5203Origination Route Plan Error: TN cannot have Call-forwarding along with Origination Route Plan
5204Origination Route Plan Error: TN cannot have Rewrite-user along with Origination Route Plan
5205Call-Forwarding Error: TN cannot have Origination Route Plan along with Call-forwarding
5206Rewrite-user Error: TN cannot have Origination Route Plan along with Rewrite-user
5207Specified Route Plan Action was invalid, must be one of 'asSpecified', 'unchanged' or 'off'
5208Route Plan must be empty for 'off' action
5209Origination route plan failed to be provisioned
5210The accountId in the order is not valid.
5211The quantity of telephone numbers requested has exceeded the max limit for an order.
5212The input list of telephone numbers is null or empty.
5213The telephone number is not valid for ordering.
5214The total number of valid telephone numbers in the input list is zero.
5215The quantity specified in the order is not valid or exceeds the maximum value of 5000
5216There is no default NNID configured on account %s for this tn type
5217The PartialAllowed value submitted is invalid.
5218Origination route cannot have private IP endpoint: %s
5219Origination route sip endpoint %s cannot have invalid sip host %s
5220Origination route sip endpoint %s cannot have private ipv4 %s as sip host
5221Origination route priority %s cannot exceed maximum priority value %s
5222Origination route weight %s cannot exceed maximum weight value %s
5223Origination route priority should be a contiguous sequence of numbers starting with 1. Priority %d is missing.
5224The search criteria '%s' cannot be empty
5225A2P settings cannot be disabled on the TN when the location is enabled for A2P.
5226Messaging Route for %s is not configured.
5002The length of the search criteria '%s' is not valid, the acceptable length is %s characters.
5002The ratecenter abbreviation %s is not valid
5002The value specified for the search criteria '%s' cannot be parsed.
5002The state abbreviation %s is not valid.
5002The lata %s is not valid
5002The area code of telephone numbers cannot begin with 0,1 or 37 or 96.
5002The area Code of telephone numbers can not have a 9 as the second digit.
5002The area code of telephone numbers can not end with 11.
5002The Nxx cannot begin with a 0 or 1
5002%s should be alphanumeric.
5002The zip code %s is not valid.
5002The city value %s is not valid.
5002Please also specify %s to search by current criteria.
5002Tollfree Wild Card search invalid format.
5002The combination of search criteria is unsupported.
5002The localVanity value %s is invalid.
5002The localVanity value should contain 3 or more digits
5002%s should contain only alphanumerics or glob wildcards(*,?).
5002Telephone number should not contain toll free %s
5002Ends In is meaningless without Local Vanity
5002LCA search is not supported for specified search criteria
5002Unable to perform search. Please, provide some search criteria
5002TelephoneNumber: %s The telephone number is not valid for ordering.
5217A2P settings cannot be modified on the TN when the location is enabled for A2P.
5218Telephone number cannot be ordered because it is already processing on another order.
5219All Telephone numbers must belong to the same source Account.
5220The target account does not support %s.
5221The source Account and target Account must belong to the same customer (GAN).
5222Account is not configured for tier %d telephone numbers.
5223Move of short code and international telephone numbers across accounts is not allowed.
5224External telephone numbers can't be moved. Please use ImportTns order instead.

ExternalTnsErrorType

Error CodeError Description
25000Action is absent or invalid. Possible values: import, remove
25010The account does not have permission to use the endpoint requested, please contact support if you believe you should have permission.
25020Provided '%s' and 'REMOVE' action cannot be used together.
25030Telephone numbers do not all belong to this account.
25040Unable to remove telephone numbers from the Bandwidth Dashboard.
25050Account configuration error: SPID is required.
25060Bandwidth-owned telephone numbers cannot be imported as External TNs.
25070The telephone numbers cannot be imported because their carrier ownership cannot be determined.
25080Unable to provision telephone numbers. Please contact Bandwidth Support.
25090Unable to import telephone numbers to the Bandwidth Dashboard.
25100The customer provided telephone numbers with Loa Type 'SUBSCRIBER' is not allowed on this account.
25110LoaType is absent or invalid. Possible values: carrier, subscriber
25120The TNs provided are not external.
25130Telephone numbers do not have Messaging settings defined.
25131The Subscriber Name is too long. Maximum length is 45 characters.

ReservationErrors

Error CodeError Description
5040Reservation failed: telephone number %s not found.
5041Reservation failed: telephone number %s is not available.
5042Reservation %s for account %d not found.
5043Reservation %s not found.
5044Reservation object is invalid.
5045Reservation request param is invalid.
5046Reservation not allowed for account %d .
5047Cannot unreserve telephone number %s

Porting Numbers In

LNP Checker API Call errors

Error CodeError Description
7000API request has timed out
7102Telephone number is required
7201Telephone number is invalid
7205Telephone number is already being processed on another order
7206Telephone number is already in service
7472Portability checking mode is not valid. Valid values: FALSE, TRUE, ONNETPORTABILITY, OFFNETPORTABILITY
7314The number of telephone numbers provided exceeds the maximum %s
7316At least one telephone number must be provided.
7360Telephone number list can't contain duplicates.
7378Porting is not available for numbers that are not in service on the losing carrier account
7386You have mixed toll free and non-toll free numbers in the order. Please submit the toll free and non-toll free numbers in separate orders. These numbers are %s
7624Processing Status may only be changed to CANCELLED.
7625Processing Status may only be changed to CANCELLED for orders that are currently in PROCESSING status.
7999An internal error has occurred. Please contact support if this issue is not resolved in 1 business day

LNP or /portins errors

Error CodeError Description
7000API request has timed out
7001The account ID is required
7002The account ID is invalid
7003Unauthorized user
7004Unable to provide coverage
7005Unable to determine the next available FOC date
7006SL service exception
7100The order ID is required
7101At least one number must be specified to port
7102Telephone number is required
7103The billing telephone number (BTN) is required
7104Subscriber information is required
7105The subscriber name is required
7106The subscriber type is required
7107The service address is required
7108The service address house number is required
7109The service address street name is required
7110The service address city is required
7111The service address state code is required
7112The service address zip code is required
7113Wireless information is required
7114The account number is required
7115The LOA authorizing person is required
7116The new network SPID is required
7117The personal identification number (PIN) is required
7118The port out action is required
7119The requested FOC date is required
7120The PON is required
7121The POT order type is required
7122Telephone number list is required
7123Billing type is required
7200The order ID was not found
7201Telephone number is invalid
7202Telephone number was not found
7203The billing telephone number (BTN) is invalid
7204All telephone numbers, including the billing telephone number (BTN) and new BTN when provided, must belong to the same carrier
7205Telephone number is already being processed on another order
7206Telephone number is already in service
7207The requested FOC date is invalid
7208The requested FOC date cannot be in the past
7209The requested FOC date is too soon
7210The requested FOC date is too far in the future. Date must be within 30 days
7211A residential subscriber type may not have a business name
7212Account number required or incorrect
7213PIN number is invalid
7214ZIP code is invalid
7215The order ID has invalid format
7216Actual FOC Date has invalid format
7217Requested FOC Date has invalid format
7300The order cannot be modified because the order is awaiting a response from the losing carrier
7301The order cannot be modified or cancelled because the pending FOC date is too soon
7302The order cannot be cancelled after the FOC date has passed
7303The order is already cancelled and cannot be modified or cancelled
7304The order is already complete and cannot be modified or cancelled
7305The billing telephone number (BTN) cannot be modified at this time
7306Subscriber information cannot be modified at this time
7307The subscriber address cannot be modified at this time
7308Wireless information cannot be modified at this time
7309The site id was not supplied or is invalid.
7310The site id submitted does not have a default SIP peer associated to it.
7311The sippeer id is invalid for this site.
7312The sippeer id is invalid.
7313The requested time %s is outside business hours. FOC time must be within processing hours of 8:00AM and 3:30PM Eastern Time
7472Portability checking mode is not valid. Valid values: FALSE, TRUE, ONNETPORTABILITY, OFFNETPORTABILITY
7314The number of telephone numbers provided exceeds the maximum %s
7315The date is during a weekend or holiday.
7316At least one telephone number must be provided.
7317Requested FOC date is before the next available FOC date.
7318Customer order ID is invalid. Only alphanumeric values, dashes and spaces are allowed. Max length is 40 characters.
7319Partial Port must be a valid boolean variation.
7320BW owned TN - contact customer support
7321TollFree number cannot be ported through this interface - please call your Bandwidth representative
7322Information provided is incorrect
7323Unable to contact vendor for porting information. Please submit your request again later.
7324The business name is too long. The business name should not be longer than 25 characters.
7325Not authorized to perform operation on the account '%s'
7326Error from POT
7327The port out passed the FOC grace period for activation. The LNP operations team has been notified of this event
7328The principal user %s does not have the permissions to request immediate port
7329Pre directional is not valid. Valid values: N, S, E, W, NE, NW, SE, SW
7330Post directional is not valid. Valid values: N, S, E, W, NE, NW, SE, SW
7331Rate Center Not Present in Bandwidth Dashboard
7332PeerId is required
7333Porting is not enabled on the account.
7334SiteId is required
7335The order ID was not found for requested accountId.
7336This site is currently locked for contract paperwork. Please contact support for further assistance.
7337AltSPID used in the order does not match account AltSPID. Please use the value specified in the account settings.
7338ActivationStatus is required.
7339Telephone numbers '%s' are not valid
7340Telephone numbers are already activated.
7341Telephone numbers not found in portin order.
7342On demand portin activation not yet allowed.
7343Customer Activation is not supported for Wireless winning carriers.
7344Customer Activation is not yet supported for Bandwidth losing carriers.
7345Customer Activation is not allowed on non triggered portins.
7346Triggered/On Demand porting disabled.
7347Activation date and time cannot be later than %s and it was updated to latest allowed value
7348Order processing has been temporarily suspended and will be resumed when all systems are available - no action is required.
7349The order is already completed or cancelled.
7350"Customer Activation" can't be changed.
7351Unable to submit activation request to Neustar. Received NACK response.
7352On demand portin activation is allowed only for orders with FOC state.
7353The order cannot be modified because it is in requested cancel status
7354Middle initial is too long. Middle initial should not be longer than 1 character.
7355First name is too long. First name should not be longer than 25 characters.
7356Last name is too long. Last name should not be longer than 25 characters.
7357The LOA authorizing person is too long. The LOA authorizing person should be not longer than 15 characters.
7358Incorrect Billing Type. Valid values: NOCHARGE, PORTIN, NEWNUMBER, PROJECTPORT, DISCOUNTED
7359Billing Type cannot be set with permissions assigned to current user. Allowed permissions: %s
7360Telephone number list can't contain duplicates.
7361Customer Activation is not supported for manual off-net port in orders.
7362Immediate flag is not supported for manual port in orders.
7363This port request contains numbers from multiple vendors. Please check the portability of these numbers using the Check Portability tool
7364Incorrect next porting state. Allowed next states: {%s}
7365Next Processing Status cannot be set with permissions assigned to current user. Allowed permissions: {%s}
7366Actual FOC date cannot be set with permissions assigned to current user. Allowed permissions: {%s}
7367Unable to modify processing status for %s port type
7368Unable to modify actual FOC date for %s port type
7369The actual FOC date cannot be in the past
7370FOC processing status is unavailable without actual FOC date specified
7371The order cannot be modified or cancelled because the FOC date is in the past
7372ProcessingStatus '%s' is invalid. Valid values: %s
7373'AutoActivation' can be set only for manual port in orders.
7374'AutoActivation' cannot be set with permissions assigned to current user. Allowed permissions: {%s}
7375'ManualTnActivation' can be set only for manual port in orders.
7376'ManualTnActivation' cannot be set with permissions assigned to current user. Allowed permissions: {%s}
7377'AutoActivation' cannot be set during the creation of the order.
7378Porting is not available for numbers that are not in service on the losing carrier account
7379Actual FOC date cannot be set without 'FOC' status for the first time
7380Automatic activation for this port is scheduled outside of the normal Bandwidth support time-frames, and support for the activation will not likely be available until the next business day
7381Order not submitted. Please resubmit order with a trigger time that is within the porting time frame, %1$s - %2$s.
7382Activation must take place between %1$s and %2$s
7383Wireless info is not allowed for tollfree manual off-net port-ins
7384Partial port is not allowed for tollfree manual off-net port-ins
7385Billing telephone number is not allowed for tollfree manual off-net port-ins
7386You have mixed toll free and non-toll free numbers in the order. Please submit the toll free and non-toll free numbers in separate orders. These numbers are %s
7387Activation date is on holiday or weekend.
7388The LOA Authorizing Person field has been truncated to 15 characters for submission to the losing carrier. No action is required
7389The Requested Foc Time was reset to default %1s
7390The order cannot be modified on FOC date and after
7391Incorrect subscriber type for toll free port in. Only business is allowed
7392Immediate flag is not supported for manual toll free off-net port in orders.
7394Immediate is not allowed for tollfree manual off-net port-ins
7395Unsupported state code: %s.
7396Subscriber name [%s] will be trimmed to [%s] in an attempt to comply with port-in processing name length limits. No action is required
7397Toll free numbers are not candidates for Protected status
7398Protected status is not available for numbers in off-net rate centers
7399Telephone number attribute '%s' is invalid. Valid values: Protected, External, Hosted
7474Duplicate telephone number attribute '%s'.
7475Telephone numbers cannot be marked as Protected - the account has not been configured for Protected Numbers
7476AutoActivation is not allowed for this portin.
7477AutoActivation value is invalid.
7478AutoActivation can not be updated to "none".
7479Telephone numbers from this portin must be activated manually.
7480Cannot SUPP or CANCEL a non existent order
7481The account number and pin number fields cannot be defined in the Subscriber section for portin orders. Please provide these two fields within the WirelessInfo section.
7482OverrideValidation flag can be supped only in EXCEPTION status.
7483Supp is not allowed for this PortIn. Please contact support if this issue is not resolved in 1 business day
7486Information on losing carrier is not available, supported losing carrier or carriers is assumed.
7487SIP Peer assignment cannot change for this port request.
7489Port PS check returned empty SPID.
7490There are too many telephone numbers in this request
7491This order was cancelled due to the following numbers: [%s]. These numbers will need to be disconnected in the system first and this port-in re-submitted afterwards. Please contact your customer support representative for assistance on this.
7492Customer Activation is not allowed on manual triggered portins
7494NewBillingTelephoneNumber is not valid NANPA telephone number
7496NewBillingTelephoneNumber cannot be in the list of phone numbers being ported
7497NewBillingTelephoneNumber cannot be the same as the BillingTelephoneNumber
7498List of telephone numbers cannot be changed for this port request
7499Port type %s cannot be change to %s
7495Unable to change the TNs on this port. Please ensure that the new TNs are from the same losing carrier as the current TNs.
7500Unable to change the TNs on this port. Please ensure that the new TNs are from the same vendor as the current TNs.
7501Telephone numbers are invalid
7502Telephone number list can not contain duplicates: %s
7503Telephone numbers are non portable
7504This order was cancelled due to the following numbers: [%s]. These numbers are external and cannot be processed by Internal Port-in order
7505ListOfPhoneNumbers cannot be empty for orders not in a draft status.
7506ListOfPhoneNumbers cannot be updated for a toll-free order in the %s state.
7507ListOfPhoneNumbers can only contain toll-free numbers for a Toll-Free Phase 1 order.
7700Portin order not found
7701Portin order already relates to another bulk portin order
7702Order is not in 'DRAFT' state
7703Put is not allowed for bulk portin with subtending portins assigned
7704Transition to IN_PROGRESS is not allowed for bulk portin without subtending portins assigned
7705%s cannot be patched for bulk portin with subtending portins
7706The bulk port-in API is not enabled
7707You are not allowed to access the bulk port-in API
7708AlternateSPID cannot be modified on a non-DRAFT state port-in
7709Bulk port-in with id %s cannot be deleted since it is not in draft status.
7710History is not supported for bulk port-ins or individual port-ins in draft status.
7711Portin list modification is not allowed for bulk portin in status: %s.
7712Only draft subtending portins are allowed for draft bulk portin.
7713Only non-draft subtending portins are allowed for non-draft bulk portin.
7714Portins in terminal status are not allowed for portin list update.
7715This port-in cannot be associated with this bulk port-in because its earliest estimate date needs to be earlier than the bulk port-in requested FOC date.
7510Required Account Code missing
7511Invalid Account Code
7512Required PIN missing
7513PIN Invalid
7514Required ZIP Code missing
7515Invalid ZIP Code
7516Telephone Number not recognized or invalid for this account
7517Too many Telephone numbers in this request
7518Telephone Number Not Active
7519Customer info does not match
7520The telephone number must be unlocked by the end user and current service provider
7521The TN you are requesting to port could require manual handling. An LNP agent will manually update your LSR order within 24 hours. If you have not received an updated response in your order, please email us at portouts@bandwidth.com for more information.
7522Customer does migration from one portout validation endpoint to another.
7598Invalid Request
7599Fatal Error in Processing
7600External telephone number(s) cannot be used: %s
7601Immediate is not allowed outside the business hours.
7602Requested FOC date must be between %s and %s
7603The requested time %s is outside business hours. FOC time must be within processing hours of %s and %s Eastern Time
7610PIN does not match the Passcodes on the telephone numbers being ported out.
7611The order has been cancelled by the porting vendor for unspecified reasons. Please contact Bandwidth for assistance.
7999An internal error has occurred. Please contact support if this issue is not resolved in 1 business day

Carrier LNP Error codes

Error CodeCarrier JCodeError Description
7400E428inetwork is unable to port the toll free number on this order at this time. Please contact support@inetwork.com for assistance.
7401E17BOrder is being rejected for account number. If an account number has already been provided, please provide a valid account number. If there was no account number given, please provide a valid account number. A bill copy dated within 30-days is recommended.
7401E17AOrder is being rejected for account number. If an account number has already been provided, please provide a valid account number. If there was no account number given, please provide a valid account number. A bill copy dated within 30-days is recommended.
74018AOrder is being rejected for account number. If an account number has already been provided, please provide a valid account number. If there was no account number given, please provide a valid account number. A bill copy dated within 30-days is recommended.
7402E1Order is being rejected at this time for address mismatch. Please either provide a Customer Service Record (CSR) to dispute the provided address, or cancel your order and resubmit with the correct information.
74028DOrder is being rejected at this time for address (zip code) mismatch. Please either provide a Customer Service Record (CSR) to dispute the provided address, or cancel your order and resubmit with the correct information.
74036KA telephone number on this order is being rejected by the losing carrier as 'non-portable'. Please contact support@inetwork.com for additional assistance or cancel this order
74048GThe business name entered on this order is either missing or incorrect according to the losing carrier's records. Please either provide a Customer Service Record (CSR) to dispute what was provided, or provide the correct business name to proceed.
74056RThe losing carrier has rejected this order as they are unable to process this multi-line request. Please either cancel this order, or contact support@inetwork.com for additional assistance.
7406E6cOrder is being rejected by the losing carrier for Centrex Service. Please advise if inetwork should continue processing this port. If so, the Centrex service will be disconnected which may affect PBX and Hunt Group services. Additionally, a new Billing Telephone Number (BTN) will need to be provided to the losing carrier if the BTN is porting with this order. Please advise if you wish to proceed with the port, agreeing to disconnect the Centrex service. If you wish not to proceed, please advise the EU to contact the losing carrier to re-work the Centrex service, and/or cancel this order.
74076MOne or more of the telephone numbers on this request has a current order to port to another provider already. Please either cancel that order, and advise when to proceed with this request, or cancel this order.
7407E19Order is being rejected at this time for pending order. This means there is another active order with the losing carrier that is conflicting with this order. It can be anything from a feature add/disconnect, to a port request or an informational change. Please advise the end user to cancel this order with the losing carrier, or allow the order to complete and advise inetwork once completed so that the order may be resubmitted.
74076NOne or more of the telephone numbers on this request has a current order to port to another provider already. Please either cancel that order, and advise when to proceed with this request, or cancel this order.
74086COrder is being rejected by the losing carrier for all data mismatch. Please either provide a Customer Service Record (CSR) to dispute the provided information, or cancel this order and resubmit with the correct customer information.
7409E27One or more of the telephone numbers on this order is disconnected, or the account status is inactive. Both must be active in order to port. Please have the end user correct this and advise when it is ok to proceed.
7409E30One or more of the telephone numbers on this order is either disconnected or is no longer part of the account with the losing carrier and end user. Only active telephone numbers assigned to end user's can be ported. Please advise the end user to contact their current carrier to resolve. Once resolved, please advise the inetwork team for resubmittal.
7410E6aOrder is being rejected by the losing carrier for Distinctive Ring feature. Please advise if inetwork should continue processing this port, which requires that the distinctive ring feature will be disconnected. If the customer's existing services with the losing carrier require distinctive ring, please cancel this order.
7411E25Order is being rejected by the losing carrier for DSL services. If the main number for DSL service is being ported, the DSL will be disconnected with the losing carrier. If the end user wishes to keep their DSL service, please advise them to contact the losing carrier to retain this service under a new Billing Telephone Number (BTN). Please advise inetwork when to continue processing this order.
74121NThe losing carrier is reporting that they are unable to meet the due date/time requested. Please SUPP your order for a minimum of 3 business days from today's date.
74126EThe losing carrier is reporting that they are unable to meet the due date/time requested. Please SUPP your order for a minimum of 3 business days from today's date.
7412E35The losing carrier is reporting that they are unable to meet the due date/time requested. Please SUPP your order for a minimum of 3 business days from today's date.
74126FThe losing carrier is reporting that they are unable to meet the due date/time requested. Please SUPP your order for a minimum of 3 business days from today's date.
74131EThe losing carrier has reported that the end user is not ready to port their number at this time. Please address this with your end user and let us know how you wish to proceed.
74148EFirst name required or incorrect
7415E6eForeign Exchange (FX)
74121LThe losing carrier is reporting that they are unable to meet the due date/time requested. Please SUPP your order for a minimum of 3 business days from today's date.
7416E6dOrder is being rejected by the losing carrier for a freeze on the line. A freeze is a security feature offered by the losing carrier to ensure telephone numbers are not inadvertently ported. Please instruct the end user to remove this feature. Once it has been removed, please advise so that inetwork may continue processing this order.
74176GThis order has received an error. Please contact support@inetwork.com for assistance.
74171PThis order has received an error. Please contact support@inetwork.com for assistance.
7417999This order has received an error. Please contact support@inetwork.com for assistance.
74186JThe losing carrier is reporting a high volume of orders at this time and as such, the due date on your order may be extended.
7419E6bOrder is being rejected by the losing carrier for a Hunt Group. If the main/pilot number for the hunt group is being ported, it may dismantle the hunt group causing call routing issues. Please either advise if inetwork should proceed with this order and disconnect the hunt group, or have the end user re-configure the hunting feature with the losing carrier and advise when okay to proceed.
74207BThe losing carrier has rejected this order for illegible fax / non-portable number. Please instruct the end user to reach out to the losing carrier to assign in portable status, or cancel this order.
7421E6fOrder is being rejected by the losing carrier for ISDN services. If the main number for ISDN service is being ported, the ISDN will be disconnected with the losing carrier. If the end user wishes to keep their ISDN service, please advise them to contact the losing carrier to retain this service under a new Billing Telephone Number (BTN). Please advise inetwork when to continue processing this order.
74228FThis order was listed as a residential port, but a last name was not provided. Please either resubmit as a Business port, or add a last name.
74237ALNUM/MDN is valid. errors with other LNUMs/MDNs in request
7424E8A Letter of Authorization (LOA) is being requested by the losing carrier. Please provide a signed LOA dated within 30-days to proceed.
74256PMDN has service provider port protection
74266DMDN not active
74276AMDN not found/does not belong to SP
7428E23Multi TN
7429E10Order is being rejected at this time for End User name mismatch. Please either provide a Customer Service Record (CSR) to dispute the name provided, or provide the correct customer name on the order.
74301CNetwork SP not ready
7431E40This number is deemed as an internal port. Please open a ticket to process this request. Thank you!
7432E34This order cannot be cancelled at this time due to losing carrier rules. Please contact support@inetwork.com after the port completes to attempt a snapback if necessary. If the order has been completed longer than 24 hours, a win-back is required, which has to be initiated by the end user.
7433E33This order cannot be SUPP'd at this time due to losing carrier rules. Please contact support@inetwork.com after the port completes to attempt a snapback if necessary. If the order has been completed longer than 24 hours, a win-back is required, which has to be initiated by the end user.
7434E24The migration indicator (full or partial port) on this order has been incorrectly chosen. Please advise if this is an error, or if the inetwork team should correct the migration indicator in order to proceed with this port.
7434E6hThe Billing Telephone Number (BTN) of this order is porting, but there are remaining services or telephone numbers on the account with the losing carrier. Please either advise of a new BTN to use for the existing account (it must be an active number on the account already), or cancel this order and resubmit with all applicable telephone numbers.
7435E42PWBOrder is being rejected for PIN/Passcode. If a PIN/Passcode has already been provided, please provide a valid PIN/Passcode. If there was no PIN/Passcode given, please provide a PIN/Passcode to proceed.
7435E42PWAOrder is being rejected for PIN/Passcode. If a PIN/Passcode has already been provided, please provide a valid PIN/Passcode. If there was no PIN/Passcode given, please provide a PIN/Passcode to proceed.
74358COrder is being rejected for PIN/Passcode. If a PIN/Passcode has already been provided, please provide a valid PIN/Passcode. If there was no PIN/Passcode given, please provide a PIN/Passcode to proceed.
74367CPrepay MDN
7437E6gThis order is being rejected by the losing carrier for Remote Call Forwarding (RCF). Please provide the non-RCF service address to proceed with the port, and advise if this feature should be disconnected.
74386LRequest received outside of business hours
74391MRequested Due Date less than Published Interval
7440104This should happen in prevalidations and we should not see it with neustar
74416BThis order is now deemed as internal. Please contact support@inetwork.com for additional assistance.
74421BScheduling/Work load
74438BSSN/Tax ID required or incorrect
74446HThe losing carrier is reporting system outages and thus the due date requested on the order may be extended.
7445E14The Billing Telephone Number (BTN) on this order is being rejected by the losing carrier. Please provide a valid BTN to continue porting, or provide a Customer Service Record (CSR) to dispute the submitted information.
7446LNP128JA bill copy dated within 30-days is being requested to proceed with this order. Please upload a current bill copy to proceed with this order.
7446LNP113JA bill copy dated within 30-days is being requested to proceed with this order. Please upload a current bill copy to proceed with this order.
7447LNP138JThe losing carrier has advised that this order contains more than one Billing Telephone Number (BTN) and the order cannot be processed with a single BTN. Your order will have to be cancelled and re-issued under multiple orders. Each order should contain just a single BTN. Please identify all BTNs and the telephone numbers associated with them before resubmitting the orders.
7448LNP146JBandwidth has been informed by the losing carrier that the E/U (End User) has decided to remain with them. Please contact your customer to verify their intentions. If they do not wish to port their number(s) anymore, please cancel the order.
7449LNP145JBandwidth has been informed by the losing carrier that the number you are requesting to port is currently resold and a CSR is not available. This reseller is the customer of record and not the end-user. Please resubmit this order with the correct end-user information of the reseller, or attach a current bill copy so that we may attempt to assist.
7450LNP135JBandwidth has been informed by the losing carrier that the FOC received for this order is no longer valid. Please review the additional rejection associated with this order for further clarification. Once action has been taken and the associated rejection condition has been removed, please request a SUPP of your order and include a new requested date.
7451LNP148JBandwidth has been informed that the losing carrier (Fairpoint/Verizon) your end user is requesting to port away from is currently converting to a new operating system. This transition has resulted in an extended 'Blackout' period. At this time, no port out requests are being processed by this LSP. Please cancel your order and resubmit at a later date.
7452LNP011JBandwidth has determined that a Ring Mate TN exists on the line and has delayed the order from porting. The Ring Mate number must either be removed at the time of port, or made into a POTS line and ported. Please advise how you wish to proceed.
7453LNP105SBandwidth has determined that one or more of the working telephone numbers submitted on this order does not exist on the CSR with the losing carrier. Please review the CSR with the losing carrier, then cancel and re-enter your order accordingly.
7454LNP997JBandwidth has determined that the losing carrier has placed this order in conflict and it cannot port at this time. Please contact us for assistance in resolving this conflict.
7455LNP117JBandwidth has determined that there is a UNE-P (Unbundled Network Element Platform) issue on the line. Porting can still continue, but in the event that the end user wishes to return to the donor carrier, a snapback will not be possible. Please request to cancel this order if this is an option or issue for the end user.
7456LNP107JBandwidth has determined that there is no interconnection agreement (ICA) in place with the donor carrier. Please contact us to determine other options, or the option to add this ICA.
7460LNP121JThe donor LEC has rejected the port out request because the TNs service address is in a disaster area. Until the physical facilities have been restored, this order is not portable. Please cancel this customer order.
7461LNP127JThe donor LEC has rejected the provided LOA (Letter of Authorization) because the Authorized Name (Auth Name) submitted is illegible or not present. Please provide a note entry indicating the authorized name on the LOA.
7462LNP126JThe donor LEC has rejected the provided LOA (Letter of Authorization) because the Authorized Name (Auth Name) submitted is not the Authorized Name on record. Please upload a corrected LOA.
7463LNP116JThe losing carrier has rejected the order for an incorrect Customer Type of Service (Business or Residential). Please advise.
7464LNP109JThe losing carrier has rejected the provided LOA. (Letter of Authorization) A new LOA needs to be uploaded to your order. Please verify the LOA's end-user name, telephone numbers to port, and a legible signature dated within the last 60 days.
7465LNP141JThe losing carrier has rejected this order because the Account number was not provided or does not match what is on the account. Please cancel and resubmit your order with the correct account number.
7466LNP140JThe losing carrier has rejected this order because the Social Security number was not provided or does not match what is on the account. Please cancel and resubmit your order with the correct SSN.
7467LNP142JThe losing carrier has rejected this order because the Wireless Account PIN number was not provided or does not match what is on the account. Please cancel and resubmit your order with the correct wireless info.
7470E42OTN not portable
7471E18Data Missing or Incorrect
7473E10aOrder is being rejected at this time for Agency Authorization name mismatch. Please either provide a Customer Service Record (CSR) to dispute the name provided, or provide the correct customer Agency Authorization name on the order.
7484E1111Your order was rejected by the losing carrier, but our processing team is attempting to resolve the rejection on your behalf. Please contact the Bandwidth Support Team if your order does not progress within 2 business days
7485E9999The losing carrier requires us to break your order into multiple submissions. Our processing team is working on this request and will flow status to your order within 1-2 business days

Level3 errors

Error CodeError Description
6100A problem has occurred at the porting vendor. Bandwidth is retrying the operation with the vendor. If you do not wish to wait for retries, you may cancel and resubmit this order. Otherwise, no action is required. (00001)
6101The order was not found with the carrier. Please cancel and resubmit your request. (00002)
6102A problem has occurred at the porting vendor. Bandwidth is retrying the operation with the vendor. If you do not wish to wait for retries, you may cancel and resubmit this order. Otherwise, no action is required. (00003)
6103An error occurred, preventing processing with our carrier. Please cancel and resubmit your request. If this error persists, please contact support. (00004)
6104An error occurred, preventing processing with our carrier. Please cancel and resubmit your request. If this error persists, please contact support. (00005)
6105An error occurred, preventing processing with our carrier. Please check the address of your request and cancel and resubmit your order. If this error persists, please contact support. (00006)
6106An error occurred, preventing processing with our carrier. Please cancel and resubmit your request. If this error persists, please contact support. (00007)
6107The SOAP date field must be in mm/dd/yyyy format. Please revise your format and try again. (00008)
6108A porting vendor Rate center error occurred, preventing processing, Please cancel and resubmit your request. If this error persists, please contact support. (00009)
6109An error occurred, preventing processing with our carrier. Please cancel and resubmit your request. If this error persists, please contact support. (00010)
6110An error occurred, preventing processing with our carrier. Please cancel and resubmit your request. If this error persists, please contact support. (00011)
6111No telephone number was provided. Please check your port and cancel and resubmit your request. If this error persists, please contact support. (00013)
6112Not all telephone numbers configured. Please review your request and cancel and resubmit. If the error persists, please contact support. (00014)
6113The phone number you entered is not portable. Please cancel your request. Contact support if you find this message in error. (00015)
6114Your port request requires a Letter of Authorization. Please upload the required documentation from the Service Activation page. Once uploaded, please select a new request date and update the order. (00016)
6115An error occurred, preventing processing with our carrier. Please cancel and resubmit your request. If this error persists, please contact support. (00017)
6116An error occurred, preventing processing with our carrier. Please cancel and resubmit your request. If this error persists, please contact support. (00018)
6117An error occurred, preventing processing with our carrier. Please cancel and resubmit your request. If this error persists, please contact support. (00019)
6118An error occurred, preventing processing with our carrier. Please cancel and resubmit your request. If this error persists, please contact support. (00020)
6119An error occurred, preventing processing with our carrier. Please cancel and resubmit your request. If this error persists, please contact support. (00021)
6120The bill stop date can be no sooner than tomorrow (next business day) and no more than 15 days from today. Please revise and cancel and resubmit. (00022)
6121An error occurred, preventing processing with our carrier. Please cancel and resubmit your request. If this error persists, please contact support. (00023)
6122An error occurred, preventing processing with our carrier. Please cancel and resubmit your request. If this error persists, please contact support. (00024)
6123The CRD you provided is invalid. Please revise and cancel and resubmit. (00025)
6124Multiple orders were found for the ID specified in your request. Please contact support. (00026)
6125(message text directly from Level 3)
6126(message text directly from Level 3)
6127(message text directly from Level 3)
6128(message text directly from Level 3)
6129A pre-validation error occurred, preventing processing with our carrier. Please cancel and resubmit your request. If this error persists, please contact support. (00100)
6130A validation error occurred, preventing processing with our carrier. Please cancel and resubmit your request. If this error persists, please contact support. (00101)
6131An invalid request was made. Contact support if this error persists. (00102)
6132An invalid selection was provided on the request. Please create a new request. (00103)
6133The data provided is inconsistent. Please enter either NPA NXX or city/state/zip not both. (00104)
6134Provided data elements on the request are not valid. (00105)
6135This number was identified as a geoindependent number. Please cancel the activation and resubmit as 'Do not list, do not publish'. (00106)
6136The system has identified an error with your E911 coverage. Please contact support. (00107)
6137The system has identified a pending Term Group Order. Please contact support. (00108)
6138Toll Free is not supported. Please contact support. (00110)
6139A problem has occurred at the porting vendor. Bandwidth is retrying the operation with the vendor. If you do not wish to wait for retries, you may cancel and resubmit this order. Otherwise, no action is required. (00112)
6140The system is unable to authenticate this request based on digital signatures and B2B profile. (00200)
6141Order failed schema validation. Please contact support. (00501)
6142A problem has occurred at the porting vendor. Bandwidth is retrying the operation with the vendor. If you do not wish to wait for retries, you may cancel and resubmit this order. Otherwise, no action is required. (01002)
6143An error occurred, preventing processing with our carrier. Please cancel and resubmit your request. If this error persists, please contact support. (01003)
6144Directory Listing validation failed. Please submit a new request with correct directory listing information. (01006)
6145An error occurred, preventing processing with our carrier. Please cancel and resubmit your request. If this error persists, please contact support. (01007)
6146All required data elements are not provided on the request. (01008)
6147The telephone number and address of your request are not in the same coverage area. Please contact Support and review your E911 service. (01101)
6148Telephone number is invalid. Please review and cancel and resubmit. If the number is correct, please contact support. (01102)
6149The NPA you entered is invalid. Please correct, and cancel and resubmit. If the issue persists, please contact support. (01103)
6150The NXX you entered is invalid. Please correct, and cancel and resubmit. If the issue persists, please contact support. (01104)
6151The telephone number of your request is a non-portable toll free number. Please recommend an alternate solution to the subscriber. For more information contact support.(01105)
6152The number requested is not found in the Local Exchange Routing Guide (LERG) and cannot be ported at this time. (01106)
6153Porting vendor profile not configured for Wireless porting. Please contact support. (01107)
6154The telephone number of your request is non-portable due to carrier restrictions. For more information contact support. (01108)
6155The number requested cannot be ported at this time due to unavailable Rate Center coverage. For more information contact support. (01109)
6156The number requested cannot be ported at this time due to unavailable Rate Center coverage. For more information contact support. (01110)
6157The number requested cannot be ported at this time due to unavailable Rate Center coverage. For more information contact support. (01111)
6158The number requested cannot be ported at this time due to unavailable Rate Center coverage. For more information contact support. (01112)
6159The number requested cannot be ported at this time due to unavailable Rate Center coverage. For more information contact support. (01113)
6160The number requested cannot be ported at this time due to an unavailable required feature with porting vendor. Please revise the request and cancel and resubmit. For additional information contact support. (01114)
6161The number requested cannot be ported at this time due to an unavailable required feature with porting vendor. Please revise the request and cancel and resubmit. For additional information contact support. (01115)
6162The number requested cannot be ported at this time due to an unavailable required feature with porting vendor. Please revise the request and cancel and resubmit. For additional information contact support. (01116)
6163The number requested cannot be ported at this time due to an unavailable required feature with porting vendor. Please revise the request and cancel and resubmit. For additional information contact support. (01117)
6164The number requested cannot be ported at this time due to porting vendor missing RBOC information. Contact Support.(01118)
6165The number requested is not found in the Local Exchange Routing Guide (LERG) and cannot be ported at this time. (01119)
6166The number requested is not found in the Local Exchange Routing Guide (LERG) and cannot be ported at this time. (01120)
6167No porting vendor Interconnection Agreement exists for the carrier. The number requested cannot be ported at this time. Please contact support for additional information. (01121)
6168The number requested is not found in the Local Exchange Routing Guide (LERG) and cannot be ported at this time. (01122)
6169The number requested is not found in the Local Exchange Routing Guide (LERG) and cannot be ported at this time. (01123)
6170The number requested cannot be ported at this time. Please contact support for additional information. (01124)
6171The number requested cannot be ported at this time. Please contact support for additional information. (01125)
6172Please open a ticket with Bandwidth support to reschedule or cancel this order. (01126)
6173The system is unable to process this request because it contains more than 49 TNs. Please contact support. (01127)
6174Porting vendor replied with generic error response. Please contact support. (01128)
6175Porting vendor replied with generic error response. Please contact support. (01129)
6176Porting vendor replied with generic error response. Please contact support. (01130)
6177Porting vendor replied with generic error response. Please contact support. (01131)
6178Porting vendor replied with generic error response. Please contact support. (01132)
6179The system is unable to process this request because all the TNs for the order do not share the same BTN, service address and carrier information. (01133)
6180Request cannot be processed because the port has already been triggered. Please verify service with a test call. Please correct the TN list and cancel and resubmit. (01134)
6181Requested action cannot be processed because the port is already scheduled to auto-port at the Activation Time on the day of FOC. (01135)
6182Requested action cannot be processed because the order was not found. (01136)
6183Please check the number in your request and try again. (01137)
6184The Billing Telephone Number is required when multiple Telephone Numbers are specified on the CSR Request. Please update the CSR Request and cancel and resubmit. (01138)
6185The Address information must be specified on the CSR Request. Please update the CSR Request and cancel and resubmit. (01139)
6186The Name information must be specified on the CSR Request. Please update the CSR Request and cancel and resubmit. (01140)
6187The Customer Type Indicator must be populated with a valid value (""B"" for Business or ""R"" for Residential) on the CSR Request. Please update the CSR Request and cancel and resubmit. (01141)
6188The Requestor Name must be specified on the CSR Request. Please update the CSR Request and cancel and resubmit. (01142)
6189(message text directly from Level 3)
6190(message text directly from Level 3)
6191A problem has occurred at the porting vendor. Bandwidth is retrying the operation with the vendor. If you do not wish to wait for retries, you may cancel and resubmit this order. Otherwise, no action is required. (01145)
6192The Billing Telephone Number specified on the CSR Request is invalid. Please update the CSR Request and cancel and resubmit. (01146)
6193Porting vendor cannot port the Telephone Number specified on the CSR Request. For more information, contact support. (01147)
6194A Customer Service Record could not be retrieved automatically for the Telephone Number specified on the CSR Request. Please continue to submit a Customer Order and porting vendor will obtain the CSR information during order processing. (01148)
6195A problem has occurred at the porting vendor. Bandwidth is retrying the operation with the vendor. If you do not wish to wait for retries, you may cancel and resubmit this order. Otherwise, no action is required. (01149)
6196The requested Transaction ID is Invalid. (01150)
6197A problem has occurred at the porting vendor. Bandwidth is retrying the operation with the vendor. If you do not wish to wait for retries, you may cancel and resubmit this order. Otherwise, no action is required. (01152)
6198The CSR cannot be retrieved at this time. Please wait and try again. (01153)
6199A CSR was not found for this telephone number. If you are unable to retrieve the CSR please cancel and resubmit the CSR Request. (01154)
6200The number requested cannot be ported at this time. Contact support. (01155)
6201(message text directly from Level 3)
6202(message text directly from Level 3)
6203Please re-submit order with a valid values for Street name suffix or prefix. (01158)
6204(message text directly from Level 3)
6205(message text directly from Level 3)
6206The request had wireless and wireline TNs. Wireless and wireline TNs must be submitted separately. (01161)
6207Required Wireless LNP Fields are missing or incomplete. Please populate the Account Number and PIN fields and cancel and resubmit. (01162)
6208All wireless specific fields, Wireless Account and PIN on order must be the same for all TNs. You may not submit TNs with different Account Numbers. Please correct the values or submit separate orders. (01163)
6209TN was submitted with Wireless specific data, but the TN is not wireless. Please remove wireless specific fields and cancel and resubmit. (01164)
6210Wireless SSN/Tax ID not submitted in correct format. SSN/Tax ID must be entered with 5 leading zeros and last 4 digits of actual number including dashes as follows ??????? SSN: 000-00-1234 - TAX ID: 00-0001234. Correct the Format of the SSN and cancel and resubmit. (01165)
6211TN is not Portable. Please enter order with a portable TN. (01170)
6212Internal Port gaining and losing BusOrgs are the same. (01171)
6213TN is not currently portable. This L3 internal TN is not in ""Assigned"" status and cannot be internally ported. (01172)
6214Name entered does not match the name currently associated with this TN. Please SUPP, or cancel and resubmit, with correct name and address. (01173)
6215Address entered does not match the name currently associated with this TN. Please cancel and resubmit with correct name and address. (01174)
6216Name and Address entered do not match the name currently associated with this TN. Please cancel and resubmit with correct name and address. (01175)
6217A problem has occurred at the porting vendor. Bandwidth is retrying the operation with the vendor. If you do not wish to wait for retries, you may cancel and resubmit this order. Otherwise, no action is required. (01199)
6218The entered address failed porting vendor validation. The address you entered was not found in our database. Please confirm the spelling and number of the address or revise your entry and cancel and resubmit. (01201)
6219The address provided is similar to one or more address and could not be fully validated. Please provide more information in the pre/post direction street city state and/or zip then cancel and resubmit your request. (ex: 101 S. Main St Aurora CO 8xxxx instead of 101 Main Denver CO). (01202)
6220Multiple addresses were returned for the location specified. Please correct the address and cancel and resubmit. (01203)
6221(message text directly from Level 3)
6222A problem has occurred at the porting vendor. Bandwidth is retrying the operation with the vendor. If you do not wish to wait for retries, you may cancel and resubmit this order. Otherwise, no action is required. (01205)
6223(message text directly from Level 3)
6224(message text directly from Level 3)
6225The address provided is a PO Box and could not be fully validated. Please cancel and resubmit with a physical (street) address. (ex: 101 S. Main St Aurora CO 8xxxx instead of 101 Main Denver CO). (01208)
6226The address provided is not a valid USPS address. Please confirm the detailed address information and revise it. Then cancel and resubmit the request. (01209)
6227Request address has invalid ZIP-State combination of zipcode and state. Please confirm the detailed address information and revise it. Then cancel and resubmit the request. (01210)
6228Porting vendor does not currently offer service in this coverage area. Please confirm the address and revise your entry if necessary. If you find this message in error, please contact support. (01301)
6229Porting vendor does not currently offer service in this coverage area. Please confirm the address and revise your entry if necessary. If you find this message in error, please contact support. (01302)
6230Request cannot be processed at this time due to 911 coverage. Please contact your Account Manager for assistance. (01303)
6231Request cannot be processed at this time due to Rate Center coverage. Please contact your Account Manager for assistance. (01304)
6232Porting vendor does not currently provide static e911 in this coverage area. Please confirm the address and revise your entry if needed. If you find this message in error, please contact support. (01305)
6233A problem has occurred at the porting vendor. Bandwidth is retrying the operation with the vendor. If you do not wish to wait for retries, you may cancel and resubmit this order. Otherwise, no action is required. (01306)
6234A problem has occurred at the porting vendor. Bandwidth is retrying the operation with the vendor. If you do not wish to wait for retries, you may cancel and resubmit this order. Otherwise, no action is required. (01307)
6235MMAE does not return the TAX_CLLI for the Rate center. No Tax Common Language Location Identifier. (01308)
6236Porting vendor is not currently configured to support the feature you've requested in this market. Please check the request and contact support. (01309)
6237The Rate Center of the TN and the Rate Center of the address entered do not match. Please revise your entry, including directory listing settings, and cancel and resubmit your request. (01310)
6238The telephone number(s) in the request should be within the same coverage area. Please revise the request and cancel and resubmit. (01311)
6239Request cannot be processed at this time due to customer setup within the requested Market. Please contact support for assistance. (01401)
6240An error occurred that prevented successful completion of your request. The error has been logged and actioned. Please cancel and resubmit your request. If this error persists, contact support. (01402)
6241An error occurred that prevented successful completion of your request. The error has been logged and actioned. Please cancel and resubmit your request. If this error persists, contact support. (01403)
6242Request cannot be processed due to the Customer Service Name Specified. Please contact support to have your CSN reviewed, then cancel and resubmit. (01404)
6243Request cannot be processed due to the Customer Service Name Specified. Please contact support to have your CSN reviewed, then cancel and resubmit. (01405)
6244Request cannot be processed due to the Customer Service Name Specified. Please contact support to have your CSN reviewed, then cancel and resubmit. (01406)
6245(message text directly from Level 3)
6246(message text directly from Level 3)
6247Request cannot be processed due to porting vendor E911 account settings specified. Please contact support to have your E911 services reviewed, then cancel and resubmit. (01409)
6248Request cannot be processed due to porting vendor E911 account settings specified. Please contact support to have your E911 services reviewed, then cancel and resubmit. (01410)
6249No valid porting vendor switches found. Please contact support. (01411)
6250(message text directly from Level 3)
6251(message text directly from Level 3)
6252Your porting vendor account is not currently set up to allow ordering of this service online. Please contact support. (01414)
6253(message text directly from Level 3)
6254(message text directly from Level 3)
6255(message text directly from Level 3)
6256(message text directly from Level 3)
6257(message text directly from Level 3)
6258A problem has occurred at the porting vendor. Bandwidth is retrying the operation with the vendor. If you do not wish to wait for retries, you may cancel and resubmit this order. Otherwise, no action is required. (01421)
6259(message text directly from Level 3)
6260(message text directly from Level 3)
6261(message text directly from Level 3)
6262(message text directly from Level 3)
6263(message text directly from Level 3)
6264Porting vendor trunk group already exists for customer. (01491)
6265Multiple porting vendor trunk groups already exists for customer. (01492)
6266Porting vendor does not have appropriate telephone numbers reserved for this service. Please contact support. (01501)
6267Unable to process the order at this time due to a LI phone number issue. Please contact support for assistance. (01502)
6268Request could not be processed as submitted due to missing information. (01551)
6269Request could not be processed as submitted due to Telephone Number (TN) quantity specified. (01552)
6270Request could not be processed as submitted due to a mismatch between Telephone Number (TN) and Rate Center. Contact support. (01553)
6271Telephone Numbers have already been reserved for this transaction. Request cannot be processed. (01554)
6272A problem has occurred at the porting vendor. Bandwidth is retrying the operation with the vendor. If you do not wish to wait for retries, you may cancel and resubmit this order. Otherwise, no action is required. (01556)
6273A problem has occurred at the porting vendor. Bandwidth is retrying the operation with the vendor. If you do not wish to wait for retries, you may cancel and resubmit this order. Otherwise, no action is required. (01601)
6274Porting vendor does not have appropriate telephone numbers reserved for this service. Verify the TNs and cancel and resubmit your request. If the error persists, please contact support. (01602)
6275The Customer Request Date for delivery of service is out of range. Please select a later date and SUPP, or cancel and resubmit. (01603)
6276A problem has occurred at the porting vendor. Bandwidth is retrying the operation with the vendor. If you do not wish to wait for retries, you may cancel and resubmit this order. Otherwise, no action is required. (01604)
6277(message text directly from Level 3)
6278Customer Request Date submitted on the Supplement Customer Order equals the Customer Request Date on the existing Customer Order. (01606)
6279The Business Transaction ID provided is already in use by another Customer Order. Please cancel and resubmit. (01610)
6280The Business Transaction ID provided cannot be found for an active Customer Order. (01611)
6281An order for this telephone number has been received and is processing. Please have the end user contact their current carrier to remove or complete this order. Once this has been done, open a ticket with Bandwidth Support, and we will push the order back to porting vendor. (01612)
6282(message text directly from Level 3)
6283(message text directly from Level 3)
6284The active service information cannot be found for the Telephone Number provided. Please revise the Telephone Number and cancel and resubmit request. (01616)
6285(message text directly from Level 3)
6286(message text directly from Level 3)
6287The number on your request is not on your porting vendor account. Please contact support. (01619)
6288Active Customer Orders not found for the Telephone Number. Please create a new request. (01620)
6289The customer account and/or product information provided on this request do not match the existing service information on record. Please revise your request and cancel and resubmit. (01621)
6290The information submitted on this request matches the information for the subscriber's existing service. Please review your request, make a change and cancel and resubmit. (01622)
6291The original Customer Order for this request cannot be found for the submitted Telephone Number. (01623)
6292The Rate Center location on this request must match the Rate Center on record for the subscriber's existing service. (01624)
6293A Bill Start Date is required to perform the activity. (01625)
6294The original Customer Order has already been processed and cannot be Cancelled at this time. (01626)
6295Request cannot be processed due to missing name information. If this is a residential order please make sure that both first and last names are provided. If this is a business order please make sure the business name is provided. Please SUPP, or cancel and resubmit. (01627)
6296(message text directly from Level 3)
6297Request cannot be processed due to missing rate center information. Please make sure that both NPA and NXX are valid. If the problem persists contact support. (01629)
6298CNAM is not available on Local Inbound. Please correct information and cancel and resubmit your request. (01630)
6299To change CNAM both the CNAM and CNAM_BLOCK fields must be populated. Please review and cancel and resubmit request. (01631)
6300To change CNAM, both the CNAM and CNAM_BLOCK fields must be populated. Please review and resubmit request. (01632)
6301The Telephone Number was not provided for this request. Please review the NPA NXX and TN Start Number fields and cancel and resubmit request. (01633)
6302Request cannot be processed because an existing service already exists for the Telephone Number provided. (01635)
6303Address change is not allowed for nomadic E911 option. (01636)
6304Please SUPP, or cancel and resubmit, this order with a new port requested date that does not coincide with a weekend or holiday. (01637)
6305The Master Bus Org ID cannot be found for the Order. (01638)
6306Master Order SCID not Found. (01639)
6307(message text directly from Level 3)
6308CNAM is not available on product selected. Please cancel and resubmit without CNAM. (01641)
6309Gaining and losing customer must be on the same switch type. Service transfer does not currently support the ability to provision across architecture. Contact support. (01642)
6310A customer requested date that falls on a Weekend, or Holiday is invalid for this type of porting request. Porting vendor internal port LNP requests must have a customer request date that falls between Monday and Friday. Please select a new date and SUPP, or cancel and resubmit. (01643)
6311Port requested date cannot fall on a weekend or holiday. (01644)
6312(message text directly from Level 3)
6313The original order for this request has already been installed or completed and therefore cannot be Cancelled or Supplemented. (01701)
6314This order is not editable because it is within two days of the FOC. Please contact support if a change must be made. (01703)
6315The Supplemental Customer Order cannot be processed because the telephone number from the original customer order has already ported. (01705)
6316The Supplemental Customer Order cannot be processed because the Service Commencement Date from the original customer order has already been received. (01706)
6317(message text directly from Level 3)
6318FOC date not in the past. Request can not be processed because the FOC date is not in the past. (01708)
6319(message text directly from Level 3)
6320A problem has occurred at the porting vendor. Bandwidth is retrying the operation with the vendor. If you do not wish to wait for retries, you may cancel and resubmit this order. Otherwise, no action is required. (01803)
6321Account is past due. (01805)
6322Account is over limit. (01806)
6323Account is past due and over limit. (01807)
6324BusOrg Unknown. (01808)
6325Request can not be processed because the porting vendor account is not Hot Cut enabled. Please contact support. (01900)
6326Request can not be processed because the order is not ready to port. Please contact Support. (01901)
6327Request can not be processed because the current date is before the FOC date. (01902)
6328The port cannot be triggered on this Customer Order due to the current status of the Order (may have been completed or pending install). (01903)
6329Request could not be processed because a failure occurred while initiating the port. (01904)
6330Request could not be processed because the Customer Order has already been ported. (01905)
6331Request could not be processed because a cancel request has been submitted for this Customer Order. (01906)
6332The Customer Order cannot be canceled within an hour of the port. (01907)
6333Request could not be processed because the porting window is not yet open. (01908)
6334The port can only be triggered after 4:00 AM mountain time on the FOC date of the Customer Order. Please cancel and resubmit request after this time. (01909)
6335Port cannot be triggered past the post FOC trigger window. (01910)
6336A problem has occurred at the porting vendor. Bandwidth is retrying the operation with the vendor. If you do not wish to wait for retries, you may cancel and resubmit this order. Otherwise, no action is required. (02000)
6337Request cannot be processed due to porting vendor account configuration. Contact Support. (02004)
6338Request cannot be processed due to porting vendor account configuration. Contact Support. (02005)
6339The service package provided in your request is Null. Please cancel and resubmit the order with a valid service package value. (02006)
6340The service package provided in your request does not match your current service package options. Please cancel and resubmit the order with a valid service package value. (02007)
6341Your request cannot be processed due to a porting vendor pricing error. Please contact support. (02008)
6342Your request cannot be processed due to a porting vendor pricing error. Please contact support. (02009)
6343The E911 option provided in your request does not match your current service package options. Please cancel and resubmit the order with a valid E911 value. (02010)
6344The E911 option provided in your request is not allowed. Please contact support. (02011)
6345The E911 option provided in your request is already in use. Please cancel and resubmit the order with a valid E911 value. (02012)
6346The E911 option provided in your request is already in use. Please cancel and resubmit the order with a valid E911 value. (02013)
6347The E911 option provided in your request is already in use. Please cancel and resubmit the order with a valid E911 value. (02014)
6348Bill site id is not set up for the given billing Xref id. (02017)
6349The LSR Bypass function is not valid in your customer profile. Please cancel and resubmit your order with a valid value. (02018)
6350Billing X ref-ID is required to process the order. Please cancel and resubmit. (02019)
6351External Order ID is not unique. The external order ID must be unique. (02020)
6352(message text directly from Level 3)
6353(message text directly from Level 3)
6354(message text directly from Level 3)
6355(message text directly from Level 3)
6356(message text directly from Level 3)
6357(message text directly from Level 3)
6358(message text directly from Level 3)
6359(message text directly from Level 3)
6360(message text directly from Level 3)
6361A problem has occurred at the porting vendor. Bandwidth is retrying the operation with the vendor. If you do not wish to wait for retries, you may cancel and resubmit this order. Otherwise, no action is required. (02100)
6362(message text directly from Level 3)
6363VPC Carrier ID mismatch. (02102)
6364(message text directly from Level 3)
6365(message text directly from Level 3)
6366The Customer Service Record was received, but an issue was encountered during validation. (02207)
6367(message text directly from Level 3)
6368(message text directly from Level 3)
6369(message text directly from Level 3)
6370A problem has occurred at the porting vendor. Bandwidth is retrying the operation with the vendor. If you do not wish to wait for retries, you may cancel and resubmit this order. Otherwise, no action is required. (04000)
6371(message text directly from Level 3)
6372(message text directly from Level 3)
6373(message text directly from Level 3)
6374A problem has occurred at the porting vendor. Bandwidth is retrying the operation with the vendor. If you do not wish to wait for retries, you may cancel and resubmit this order. Otherwise, no action is required. (04004)
6375(message text directly from Level 3)
6376An error occurred in porting vendor. Contact support. (05001)
6377An error occurred in porting vendor. Contact support. (05002)
6378(message text directly from Level 3)
6379(message text directly from Level 3)
6380(message text directly from Level 3)
6381(message text directly from Level 3)
6382(message text directly from Level 3)
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6388(message text directly from Level 3)
6389(message text directly from Level 3)
6390(message text directly from Level 3)
6391(message text directly from Level 3)
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6394(message text directly from Level 3)
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6396(message text directly from Level 3)
6397(message text directly from Level 3)
6398(message text directly from Level 3)
6399(message text directly from Level 3)
6400(message text directly from Level 3)
6401(message text directly from Level 3)
6402(message text directly from Level 3)
6403(message text directly from Level 3)
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6420(message text directly from Level 3)
6421(message text directly from Level 3)
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6423(message text directly from Level 3)
6424A problem has occurred at the porting vendor. Bandwidth is retrying the operation with the vendor. If you do not wish to wait for retries, you may cancel and resubmit this order. Otherwise, no action is required. (99996)
6425A problem has occurred at the porting vendor. Bandwidth is retrying the operation with the vendor. If you do not wish to wait for retries, you may cancel and resubmit this order. Otherwise, no action is required. (99997)
6426A problem has occurred at the porting vendor. Bandwidth is retrying the operation with the vendor. If you do not wish to wait for retries, you may cancel and resubmit this order. Otherwise, no action is required. (99998)
6427(message text directly from Level 3)
6428(message text directly from Level 3)
6429Porting vendor has determined the number is toll free and cannot be ported. Cancel order and resubmit order once root cause for rejection has been resolved. (LNP001J)
6430Porting vendor has determined the number is toll free and cannot be ported. Please be aware there may be additional rejections on this port request. Please contact Bandwidth Support to verify the status of the order. (LNP001W)
6431Porting vendor has determined that Centrex Service exists on the line. The Centrex feature requires all of the telephone numbers within the Centrex block to be ported simultaneously. Please cancel and resubmit this customer order with all of the telephone numbers associated with the Centrex. Cancel order and resubmit order once root cause for rejection has been resolved. (LNP002J)
6432Porting vendor has determined that Centrex Service exists on the line. Please be aware there may be additional rejections on this port request. Please contact Bandwidth Support to verify the status of the order. (LNP002W)
6433Porting vendor has determined that a Contract exists on the line. The end user must remove this feature before the telephone number can be ported. Cancel order and resubmit order once root cause for rejection has been resolved. (LNP003J)
6434Porting vendor has determined that this number is contracted. At this phase, porting vendor will proceed with the port, but please be aware that if further issues due to this feature are encountered, the order will need to be cancelled. (LNP003W)
6435Porting vendor has determined that a CustoPak exists on the line and has prevented this TN from porting. The end user must remove this feature before the telephone number can be ported. Cancel order and resubmit order once root cause for rejection has been resolved. (LNP004J)
6436Porting vendor has determined that this number is contracted. Please be aware there may be additional rejections on this port request. Please contact Bandwidth Support to verify the status of the order. (LNP004W)
6437Porting vendor has determined that DSL exists on the line and has prevented this TN from porting. The end user must remove this feature before the telephone number can be ported. Cancel order and resubmit order once root cause for this rejection has been resolved. (LNP005J)
6438Porting vendor has determined that DSL exists on the line. Please be aware there may be additional rejections on this port request. Please contact Bandwidth Support to verify the status of the order. (LNP005W)
6439Porting vendor has determined that a Foreign Exchange exists on the line and has prevented this TN from porting. The end user must remove this feature before the telephone number can be ported. Cancel order and resubmit order once root cause for rejection has been resolved. (LNP006J)
6440Porting vendor has determined that a Foreign Exchange exist on the line and may prevent the customer order from porting. Please be aware there may be additional rejections on this port request. Please contact Bandwidth Support to verify the status of the order. (LNP006W)
6441Porting vendor has determined that a Hunting feature exists on the line that has prevented this customer order from porting. The end user must remove this feature before the telephone number can be ported. Cancel order and resubmit order once root cause for rejection has been resolved. (LNP007J)
6442Porting vendor has determined that a Hunting feature exists on the line and may prevent this customer order from porting. Please be aware there may be additional rejections on this port request. Please contact Bandwidth Support to verify the status of the order. (LNP007W)
6443Porting vendor has determined that an ISDN feature exists on the line. ISDNs are not currently not portable. Please cancel this order. Cancel order and resubmit order once root cause for rejection has been resolved. (LNP008J)
6444Porting vendor has determined that an ISDN feature exists on the line and may prevent this customer order from porting. Please be aware there may be additional rejections on this port request. Please contact Bandwidth Support to verify the status of the order. (LNP008W)
6445Porting vendor has determined that an LSP (Local Service Provider) Freeze exists on the line. The end user must remove this feature before the telephone number can be ported. Open a ticket with Bandwidth support to provide the LSP Freeze removal confirmation number and the new CRD. (LNP009J)
6446Porting vendor has determined that an LSP - Local Service Provider - Freeze exists on the line. The end user must remove this feature before the telephone number can be ported. Please cancel this customer order. (LNP009W)
6447Porting vendor has determined that Remote Call Forward exists on the line that has prevented this customer order from porting. The end user must remove this feature before the telephone number can be ported. Cancel order and resubmit order once root cause for rejection has been resolved. (LNP0101J)
6448Porting vendor has determined that a Remote Call Forwarding feature exists on the line and may prevent the customer order from porting. Please be aware there may be additional rejections on this port request. Please contact Bandwidth Support to verify the status of the order. (LNP010W)
6449Porting vendor has determined that Ring Mate exists on the line that has prevented this customer order from porting. The end user must remove this feature before the telephone number can be ported. Cancel order and resubmit order once root cause for rejection has been resolved. (LNP011J)
6450Porting vendor has determined that Ring Mate exists on the line and may prevent the customer order from porting. Please be aware there may be additional rejections on this port request. Please contact Bandwidth Support to verify the status of the order. (LNP011W)
6451Porting vendor has determined that an ISDN-PRI exists on the line that has prevented this customer order from porting. The end user must remove this feature before the telephone number can be ported. Cancel order and resubmit order once root cause for rejection has been resolved. (LNP012J)
6452Porting vendor has determined that an ISDN-PRI feature exists on the line and may prevent this customer order from porting. Please be aware there may be additional rejections on this port request. Please contact Bandwidth Support to verify the status of the order. (LNP012W)
6453Porting vendor has determined that an ISDN-BRI feature exists on the line. ISDN - BRIs are not portable please cancel this order. Cancel order and resubmit order once root cause for rejection has been resolved. (LNP013J)
6454Porting vendor has determined that an ISDN-BRI feature exists on the line and may prevent this customer order from porting. Please be aware there may be additional rejections on this port request. Please contact Bandwidth Support to verify the status of the order. (LNP013W)
6455Porting vendor has determined that Ring Master exists on the line that has prevented this customer order from porting. The end user must remove this feature before the telephone number can be ported. Cancel order and resubmit order once root cause for rejection has been resolved. (LNP014J)
6456Porting vendor has determined that Ring Master exists on the line and may prevent the customer order from porting. Please be aware there may be additional rejections on this port request. Please contact Bandwidth Support to verify the status of the order. (LNP014W)
6457Porting vendor has determined that Distinctive Ring exists on the line that has prevented this customer order from porting. The end user must remove this feature before the telephone number can be ported. Cancel order and resubmit order once root cause for rejection has been resolved. (LNP015J)
6458Porting vendor has determined that Distinctive Ring exists on the line and may prevent the customer order from porting. (LNP015W)
6459Porting vendor has determined that a Plexar feature exists on the line that has prevented this customer order from porting. The end user must remove this feature before the telephone number can be ported. Cancel order and resubmit order once root cause for rejection has been resolved. (LNP016J)
6460Porting vendor has determined that the Plexar feature exists on the line and may prevent the customer order from porting. (LNP016W)
6461Porting vendor has determined that Line Share exists on the line that has prevented this customer order from porting. The end user must remove this feature before the telephone number can be ported. Cancel order and resubmit order once root cause for rejection has been resolved. (LNP017J)
6462Porting vendor has determined that the Line Share feature exists on the line and may prevent the customer order from porting. (LNP017W)
6463Porting vendor has determined that the service address on the order does not match the Customer Service Record (CSR). At this time the customer order must be cancelled and resubmitted with the corrected service address. Please validate the CSR information with your end user prior to resubmitting a new order. Cancel order and resubmit order once root cause for rejection has been resolved. (LNP101J)
6464Porting vendor is currently proceeding with processing this customer order, however there is an address mis-match on the order. Should additional action be needed by the customer this jeopardy description will be updated. If no additional action is needed by the customer the order status will be updated to FOC Received. Customer action NOT required for order to progress. (LNP101S)
6465At this time porting vendor is researching an address mismatch on this customer order. Please be aware there may be additional rejections on this port request. Please contact Bandwidth Support to verify the status of the order. (LNP101W)
6466Porting vendor is currently researching a BAN discrepancy. Please be aware there may be additional rejections on this port request. Please contact Bandwidth Support to verify the status of the order. (LNP102J)
6467Porting vendor has determined that this customer order contains a line that is a Central Office - CO - trunk and cannot be ported. Please cancel this customer order. Cancel order and resubmit order once root cause for rejection has been resolved. (LNP102S)
6468Porting vendor is currently researching a BAN - Billing Account Number - discrepancy. (LNP102W)
6469Porting vendor has determined that a Customer Service Record -CSR could not be found and the available address for comparison does not match the line address. Porting vendor is currently proceeding with processing this customer order.Should additional action be needed by the customer a jeopardy code will be added. If no additional action is needed by the customer the order status will be updated to FOC Received Customer action NOT required for order to progress. Identify possible subscriber impacts. (LNP103J)
6470Porting vendor has determined that the line to be ported has already been disconnected. Please cancel and submit a new order once the number is in an active and portable status. Cancel order and resubmit order once root cause for rejection has been resolved. (LNP103S)
6471Porting vendor has determined that a Customer Service Record (CSR) could not be found and the available address for comparison does not match the line address. Please be aware there may be additional rejections on this port request. Please contact Bandwidth Support to verify the status of the order. (LNP103W)
6472Porting vendor has determined that a Customer Service Record -CSR could not be found on this customer order. Porting vendor is currently proceeding with processing this customer order.Should additional action be needed by the customer a jeopardy code will be added. If no additional action is needed by the customer the order status will be updated to FOC Received Customer action NOT required for order to progress. Identify possible subscriber impacts. (LNP104J)
6473Porting vendor has determined that the line already has a port pending to a competing LEC. Please cancel this customer order. Cancel order and resubmit order once root cause for rejection has been resolved. (LNP104S)
6474Porting vendor has determined that a Customer Service Record (CSR) could not be found on this customer order. Please be aware there may be additional rejections on this port request. Please contact Bandwidth Support to verify the status of the order. (LNP104W)
6475Porting vendor has determined that an extension off premise - EOP - issue exists on the line which will prevent porting. Please cancel this customer order. Cancel order and resubmit order once root cause for rejection has been resolved. (LNP105J)
6476Porting vendor has determined that one or more of the working telephone numbers - WTN - cannot be found or does not exist on the donor LEC Customer Service Record. At this time the customer order must be cancelled and resubmitted with the corrected WTNs. Please validate the WTN information with your end user prior to resubmitting a new order. Cancel order and resubmit order once root cause for rejection has been resolved. (LNP105S)
6477Porting vendor has identified an Extension Off Premise (EOP) on this customer order. Please be aware there may be additional rejections on this port request. Please contact Bandwidth Support to verify the status of the order. (LNP105W)
6478Porting vendor has determined that a feature exists on the line which will prevent porting. (LNP106J)
6479Porting vendor has determined that this customer order cannot be processed because the provided Billing Telephone Number - BTN - and Working Telephone number - WTN - can not be found with the donor LEC. At this time the customer order must be cancelled and resubmitted. Please validate the WTN and BTN information with your end user prior to resubmitting a new order. Cancel order and resubmit order once root cause for rejection has been resolved. (LNP106S)
6480Porting vendor has determined that there is no interconnection agreement - ICA - in place with the donor carrier. This customer order cannot be processed at this time. Please cancel this request. Contact support. Cancel order and resubmit order once the root cause for rejection has been resolved. (LNP107J)
6481Porting vendor has determined that the requested line to be ported is wireless. Porting vendor cannot support wireless to wireline porting at this time. Please cancel this customer order. Cancel order and resubmit order once root cause for rejection has been resolved. (LNP107S)
6482Porting vendor has determined that there is no interconnection agreement - ICA - in place with the donor carrier. This customer order cannot be processed at this time. Please cancel this request. (LNP107W)
6483The donor LEC has requested a LOA (Letter of Authorization). Please submit the LOA through the Bandwidth portal then select a new date to restart the order. (LNP108J)
6484The donor LEC has requested a LOA. - Letter of Authorization - An LOA needs to be submitted. Please verify the LOAs end-user name, telephone numbers to port, and a legible signature dated within the last 60 days. (LNP108W)
6485The donor LEC has rejected the provided LOA (Letter of Authorization). Please be aware there may be additional rejections on this port request. Please contact Bandwidth Support to verify the status of the order. (LNP109J)
6486The donor LEC has rejected the provided LOA. - Letter of Authorization - A new LOA needs to be resubmitted. Please verify the LOAs end-user name, telephone numbers to port, and a legible signature dated within the last 60 days. (LNP109W)
6487Porting vendor has determined that the customer name on the order does not match the Customer Service Record (CSR). Please cancel the port and resubmit with the correct customer name. (LNP110J)
6488At this time porting vendor is researching a name mismatch on this customer order. Please be aware there may be additional rejections on this port request. Please contact Bandwidth Support to verify the status of the order. (LNP110W)
6489Porting vendor has determined that a bill is owed to the donor carrier. The end user must resolve this billing discrepancy before the telephone number can be ported. Please cancel this customer order. Cancel order and resubmit order once root cause for rejection has been resolved. (LNP112J)
6490Porting vendor has determined that a bill is owed to the donor carrier. Please be aware there may be additional rejections on this port request. Please contact Bandwidth Support to verify the status of the order. (LNP112W)
6491LNP Error. Please be aware there may be additional rejections on this port request. Please contact Bandwidth Support to verify the status of the order. (LNP113J)
6492The donor LEC has requested a Copy of the end users bill. A bill needs to be submitted to Bandwidth support. (LNP113W)
6493Porting vendor has determined that the Billing Telephone Number - BTN - on the order does not match the Customer Service Record - CSR. The BTN will need to be modified. Please validate the CSR information with your end user prior to resubmitting the order. (LNP114J)
6494Porting vendor has determined that the Billing Telephone Number (BTN) on the order does not match the Customer Service Record (CSR). Please be aware there may be additional rejections on this port request. Please contact Bandwidth Support to verify the status of the order. (LNP114W)
6495Customer orders with 50 or more telephone numbers assigned to the same Billing Telephone Number and service address are considered a project and must be submitted manually. Please contact support. (LNP115J)
6496Porting vendor has determined that the Customer Type of Service - Business or Residential - is in error. Please cancel this order and resubmit with the correct type of service. (LNP116J)
6497Porting vendor has determined that the Customer Type of Service (Business or Residential) is in error. Please be aware there may be additional rejections on this port request. Please contact Bandwidth Support to verify the status of the order. (LNP116W)
6498Porting vendor has determined that there is a UNE-P - Unbundled Network Element Platform - issue on the line. In the event that the end user wants to return to the donor carrier a snapback will NOT be possible. A winback will need to be initiated by the end user via the donor LEC. (LNP117J)
6499Porting vendor has determined that there is a Unbundled Network Element Platform (UNEP) issue on the line.Please be aware there may be additional rejections on this port request. Please contact Bandwidth Support to verify the status of the order. (LNP117W)
6500Porting vendor has determined that there is a Pending Order on the account. This could be due to multiple orders submitted with the same BTN or the end user has made a change to the account. Please cancel this order and resubmit all WTNs under the correct BTN and/or clear the pending order with current LSP. (LNP119J)
6501Porting vendor has determined that there is a Pending Order on the account. Please be aware there may be additional rejections on this port request. Please contact Bandwidth Support to verify the status of the order. (LNP119W)
6502Porting vendor has determined that the SBU can not find the related order (RPON. Either the related order has been incorrectly submitted in SBCs system, or is incorrectly referenced in porting vendors system. (LNP123J)
6503Porting vendor has determined that the TN indicated on the related order (RPON) does not belong to SBC or is not eligible for porting. (LNP124J)
6504Porting vendor has determined that this customer order has remaining TNs associated that need to be addressed with the losing Local Service Provider. (LNP125J)
6505This port is currently rejected for "Authorized Name Mismatch". Please open a ticket with Bandwidth support to provide the authorized name on the account. (LNP126J)
6506The donor LEC has rejected the provided LOA (Letter of Authorization) because the Authorized Name (Auth Name) submitted is illegible or not present. (LNP127J)
6507Porting vendor has determined that the service address on the order does not match the Customer Service Record (CSR). (LNP129J)
6508This port has been rejected for "Company/Subscriber Name Mismatch". Please cancel the port and resubmit with the correct end user name. (LNP130J)
6509Porting vendor has determined that the TN associated with your order has been identified as a business type TN and the directory listing cannot migrate. (LNP132J)
6510Porting vendor has been informed by the LSP (Local Service Provider) that the BTN (Billing Telephone Number) needs to be changed to a number that is to remain on the current customer account. (LNP133J)
6511Porting vendor has determined that the Covad RPON associated with this LPV order has not been specified. (LNP134J)
6512Porting vendor has been informed by the current LSP (Local Service Provider) that the FOC received for this order is no longer valid. (LNP135J)
6513The losing carrier has rejected this order, and they are requesting the last 4 digits of the end user's Social Security Number. To resolve this Jeop, please verify the last four digits of the End Users Social Security Number, then open a ticket with Bandwidth support to provide this information. (LNP140J)
6514Porting vendor has determined that the account number and/or PIN provided have been rejected. Please open a ticket with Bandwidth support to provide the correct account number, PIN, and the full name of the person who is authorized to port these numbers. (The PIN is only required if the customer has this set up in their account). (LNP141J)
6515This customer's Account#/PIN are either missing or incorrect. Please contact support to provide or correct the information. (LNP142J)
6516This customer's Account#/PIN are either missing or incorrect. Please contact support to provide or correct the information. (LNP150J)
6517Porting vendor has determined that the account number and/or PIN provided have been rejected. Please open a ticket with Bandwidth support to provide the correct account number and PIN (The PIN is only required if the customer has this set up in their account). (LNP151J)
6518The port has been rejected for "PIN Needed". Please contact support to provide the PIN. (LNP154J)
6519Porting vendor has determined that the account is inactive with the current service provider. To resolve this rejection please have the end user contact their current provider and update their account. Once this has been complete please update your order with a new port request date to restart the port. (LNP156J)
6520Porting vendor has been informed by the LSP (Local Service Provider) that the order submitted to them has fallen out of its normal automation processes. Please be aware there may be additional rejections on this port request. Please contact Bandwidth Support to verify the status of the order. (LNP187W)
6521This number is porting from a different customer from porting vendor. Porting vendor considers this port to be internal. Please be aware there may be additional rejections on this port request. Please contact Bandwidth Support to verify the status of the order. (LNP997W)
6522This port has been rejected for "Unknown Feature on Account". To resolve this rejection, please have the end user contact the losing carrier to determine what the feature is and next steps to move forward. (LNP998J)
6523Porting vendor is currently proceeding with processing this order. Should additional action be needed by the customer this jeopardy description will be updated. If no additional action is needed by the customer the order status will be updated to FOC Received Customer action NOT required for order to progress. Identify possible subscriber impacts. (LNP999J)
6524(message text directly from Level 3)
6525Please wait while the request is being processed. (01001)
6526The Telephone Number is already being processed under another transaction. Please cancel this order and resubmit. Contact Bandwidth for assistance if this error persists. (01555)
6527The Customer Service Record was received, but an issue was encountered during validation. The porting vendor is trying to resolve the issue. (02205)
6528The Customer Service Record was received, CSR was validated successfully. (02206)
6529Request could not be processed because a failure occurred while initiating the port. Please cancel and resubmit. (02209)
6530(message text directly from Level 3)
6531(message text directly from Level 3)
6532(message text directly from Level 3)
6533(message text directly from Level 3)
6534(message text directly from Level 3)
6535(message text directly from Level 3)
6536To resolve this jeop please provide the BTN in a alpha-numeric format. (LNP019W)
6537The Customer Service Record was received, CSR was validated successfully. (LNP0206)
6538The Customer Service Record was received, but an issue was encountered during validation. (LNP0207)
6539The Customer Service Record was received, but an issue was encountered during validation. (LNP0212)
6540The Customer Service Record was received, but the Telephone Number could not be located. (LNP0220)
6541The Customer Service Record was received, but the Working Telephone Number could not be located. (LNP0222)
6542The Feature indicated prevents porting of this Telephone Number. (LNP0226)
6543Name and Address Mismatch Error. Both the Name and Service Address on the Local Number Portability (LNP) request do not match the existing Customer Service Record (CSR). (LNP0250)
6544Name Mismatch Error. The name on the Local Number Portability (LNP) request does not match the existing Customer Service Record (CSR). (LNP0251)
6545Address Mismatch Error. The Service Address on the Local Number Portability (LNP) request does not match the existing Customer Service Record (CSR). (LNP0252)
6546Service Commencement Date (FOC Date) was successfully set to the Customer Request Date for delivery of service. (LNP0413)
6547The Customer Request Date for delivery of service was unable to be fulfilled. (LNP0418)
6548Due to amount of TNs requesting to be ported on your order, the LSP (Local Service Provider) may have a longer processing time. (LNP1000W)
6549The Local Service Provider (LSP) has advised that the Directory Listings (DL) associated with your LNP order will not be able to be kept with the LSP. In order to continue processing your LNP order, the DL had to be changed to remove. If you wish to establish a listing for this order please submit a DL/DA order. (LNP1001W)
6550At this time the losing LSP (Local Service Provider) is not responding to the porting vendor's port out request. At least 3 escalation attempts have been made. Please have your end user contact their current LSP and inquire as to why they are experiencing a delay in the porting of their number. At this time the porting vendor will continue to keep this customer order active with the LSP. (LNP111W)
6551The donor LEC has rejected the port out request because the TNs service address is in a disaster area. Until the physical facilities have been restored, this order is not portable. Please cancel this customer order. (LNP121J)
6552The losing carrier your order is porting from is Hawaiian Telecom. To resolve this jeopardy, please provide an hour, in HAST (-10 UTC/GMT), you would like your port to be activated. Hawaiian Telecom requires a specific time in order to ensure translations are removed from their systems. (LNP122J)
6553The jeopardy code that was applied on your port request has been resolved with the losing carrier. The porting vendor will continue with processing your order. (LNP122W)
6554Due to the nature of the account with the losing carrier, this order will be worked outside of the normal SLAs. Please monitor this order for further updates. (LNP123W)
6555To resolve this Jeop please contact the End user to confirm the information on the account with their current service provider and supply to Bandwidth. Please be sure to get contact info from the service provider agent who the end user speaks to. (LNP128J)
6556Since this is a full port the T1 for this customer will be disconnected. Please advise the customer and resubmit with a remark of the person authorized to approve the disconnection of the T1. (LNP131J)
6557The porting vendor has been informed that at least one of your subscriptions to port a TN (telephone number) on your order has been cancelled in SOA (Service Order Activator). The porting vendor will be working with the losing carrier to determine the cause for this cancellation and re-build new subscriptions as needed. (LNP137J)
6558To resolve this Jeop, please identify all BTNs and telephone numbers associated with them. This order will need to be canceled and separate orders submitted with the correct BTNs and associated TNs after the original order is in a "Cancelled" status. (LNP138J)
6559It has been determined that this is a complex port with AT&T and this order is now being handled by the project porting team for the next available date. Please continue to monitor the order for updates. Should you have any questions regarding this order please contact Bandwidth. (LNP143J)
6560The LSP (Local Service Provider) has advised that the TN (telephone number) you are requesting to port is currently resold to another carrier. This carrier is the customer of record and not the end-user. The LSP will not provide the carrier information. Please contact the end-user to obtain this. The LSP cannot process the port request without this information. (LNP144J)
6561To resolve this Jeop: Please request the end-user to contact their service provider and request a CSR or provide account set up. The account is currently resold and the carrier cannot provide a CSR. (LNP145J)
6562The losing carrier has advised that the E/U (End User) has decided to remain with them. Please contact your customer to verify the E/Us intentions. If they do not wish to port their TN(s) (Telephone Numbers) anymore, please cancel the order. However if they still want to proceed with their port, the EU will need to contact the LSP and make that known. The order will have to be SUPPed to a later FOC date. (LNP146J)
6563The LSP (Local Service Provider) is experiencing a strike of unspecified length, and will not be able to process this order until the strike is resolved. Please cancel this order and re-submit at a later time. (LNP147J)
6564The LSP (Local Service Provider) is experiencing a strike of unspecified length. The porting vendor will continue to process this order, but it could experience delays. (LNP147W)
6565The LSP is currently undergoing a system conversion. At this time, no port out requests are being processed by this LSP. (LNP148J)
6566To resolve this Jeop: Review the Customer Service Record (CSR). If the zip code is not the same this order must be canceled and resubmitted with the correct zip code. If this is a Remote Call Forwarded or resold TN, please open a ticket providing that information. (LNP149J)
6567Since you submitted this port request, the telephone number(s) you requested to port have transferred to another carrier. If you wish to continue with this port, this order will need to be cancelled and re-issued in order for the port request to be sent to the correct carrier. (LNP152J)
6568The losing carrier has rejected this order because the BTN provided on this order is disconnected. Please verify this with your customer and update the order in the portal to continue processing this port. (LNP153J)
6569Multiple orders were submitted for the same end user name, address, and account. These orders have been rejected by the carrier and need to be submitted under a single order. To resolve this jeop, please cancel these orders and resubmit in a single request. (LNP155J)
6570The LSP (Local Service Provider) is requiring the BTN (Billing Telephone Number) to be submitted in an alphanumeric format. Please confirm with your end-user the correct alphanumeric BTN. If the order has not received FOC, SUPP the order to update the BTN. Otherwise, cancel and resubmit the order. (LNP159W)
6571The current Local Service Provider is currently backlogged in processing customer orders. The porting vendor will continue to process this order, but please be aware that porting time intervals will be extended and your customer requested date may be missed. (LNP188W)
6572A Customer Service Record could not be obtained within an acceptable timeframe. The porting vendor has decided to bypass the CSR phase on this order. Should additional action be needed by the customer, a jeopardy code will be added. However, the CSR information listed in your order entry mechanism will only include the order information that was submitted by your customer. (LNP189W)
6573The jeop code that was applied on your order in the Customer Service Record (CSR) phase has been resolved. However further jeopardy codes could be applied if the port request is rejected by the losing carrier. (LNP190W)
6574This customer order is considered a complex order by the LSP. The porting vendor will continue to process this order, but please be aware that new porting time intervals may apply. (LNP196W)
6575The LSP (Local Service Provider) is currently experiencing a system upgrade or outage. Once the LSPs system is fully functioning the orders will continue to be worked. The CRD (Customer Request Date) asked for on this order could be in jeopardy due to a backlog the LSP might incur. The porting vendor will continue to work with the LSP to try and insure your CRD can be obtained. (LNP197W)
6576A port activation request is in progress for your order. Currently, 1 or more carriers are experiencing problems updating their databases. This will delay the completion notification. If provisioning and testing of the TN(s) can be accomplished without this completion notification, your company may continue with the normal port activation process. (LNP994W)
6577The LSP (Local Service Provider) has advised that 100+ TNs (telephone numbers) are associated with the BTN (Billing Telephone Number) submitted for this order. Due to system issues, our vendor is only able to return 100 of these TNs on the CSR (Customer Service Record). This will not delay your order from being processed, and all TNs will be ported. (LNP995W)
6578The subscription(s) for your port request has been put into conflict by the losing carrier. The porting vendor will contact the losing carrier to remove this conflict, so your order can proceed. There is currently no action that needs to be taken by your organization. (LNP997J)
6579The order is being processed. Should additional action be needed by the customer, jeopardy information will be updated. (LNP999W)

LOA File Upload

Error CodeError Description
7800Document name too long, max 50 characters

Porting Numbers Out

LsrErrorType

Error CodeError Description
17000Lsr submission order payload required.
400Lsr order doesn't pass validation. Please check your input parameters.
17002Order contains invalid tns: %s.
17003Order contains empty TN list (or it's not present).
17004Incorrect pon specified. It must be up to 25 character long and could not contain special characters other than -_#
17005Toll-free telephone numbers can not be present in the LSR order.
17006Account number is incorrect. It should be alphanumeric and no more than 32 characters long.
17007Pin number is incorrect. It should be alphanumeric and no more than 10 characters long.
17008An internal error has occurred. Please contact support if this issue is not resolved in 1 business day
17009Lsr order contain duplicate telephone numbers: %s
17010Business name is required for business SubscriberType.
17011Last name should be empty for business SubscriberType.
17012Last name is required for residential SubscriberType.
17013Requested date format incorrect. Date should be in yyyy-mm-dd format. (example: 2015-03-24).
17014Lsr %s not found.
17015Lsr order is in unmodifiable state.
17017Lsr order failed: account SPID not configured.
17018Lsr order will be cancelled. All other submitted changes are ignored.
17019Requested FOC date cannot be on holiday or weekend.
17020Account SPID [%s] does not match with SPID specified in the Lsr order [%s].
17021Incorrect SPID [%s] specified in the order. It should be alphanumeric and no more than 4 characters long.
17022Account %d requires a SPID to be provided with each order.
17023The authorizing person contact is required for lsr orders.
17024The authorizing person contact is too long. It should be not longer than %s characters.
17025%s field%s cannot be modified.
17026Address field [%s] is incorrect. It should be no more than %s characters long.
17027Account %d has no configured SPID. Please contact support for further assistance.
17028Minimum FOC date for a port of greater than %1$d telephone numbers is %2$d days
17029Can't modify LSR order, because it contains ported numbers.
17030LSR order is partially completed, some numbers are not activated: %s.
17031Order was failed, because some telephone numbers have empty SPID: [%s]
17032The Specified PON is already present in our system. Please provide an alternative.
17033The PON specified in the LSR order overlaps with existing order. Please resubmit the order with another PON.
17034OverrideValidation flag can be supped only in EXCEPTION status.
17035Supp is not allowed for this LSR. Please contact support if this issue is not resolved in 1 business day
17036LSR order completion failed, all numbers are not activated.
17037External telephone number(s) cannot be used: %s

Port Out Validation callbacks

The following errors are treated as expected valid error codes when returned as part of a Port-out validation callback. These align with errors that may be seen as part of a failed or suspended Port-in request.

Error CodeError Description
7510Required Account Code missing
7511Invalid Account Code
7512Required PIN missing
7513PIN Invalid
7514Required ZIP Code missing
7515Invalid ZIP Code
7516Telephone Number not recognized or invalid for this account
7517Too many Telephone numbers in this request
7518Telephone Number Not Active
7519Customer info does not match
7520The telephone number must be unlocked by the end user and current service provider
7521The TN you are requesting to port could require manual handling. An LNP agent will manually update your LSR order within 24 hours. If you have not received an updated response in your order, please email us at portouts@bandwidth.com for more information.
7593Unexpected response code %s in portout API validation response
7594Received %s response code in portout API validation response, possibly something should be fixed
7595Empty response body in portout API validation response (code %s)
7596Non-portable portable response without errors
7597%s: Unrecognized error code: %s
7598Invalid Request
7599Fatal Error in Processing
7999An internal error has occurred. Please contact support if this issue is not resolved in 1 business day

Import Telephone Number

Import Number Checker API Call errors

Error CodeError Description
19001Numbers are not in Service
19002Numbers are not in our Inventory, and failed NPAC check
19003Numbers are in blacklisted losing account
19004Numbers are in unmigrated losing account.
19005Messaging route of %s is not configured.
19006Bandwidth numbers cannot be imported by this account at this time.
19007Account is not contracted for importing external numbers.
19008Non Bandwidth numbers cannot be imported by this account at this time.
19009No messaging route found
19010Unable to provision telephone numbers. Please contact Bandwidth Support.
19012Account is not migrated to new messaging

Telephone Number Features

DldaErrorType

Error CodeError Description
16100The DL/DA API does not support adding toll free numbers.
16101Number does not belong to this account
16102The vendor of this telephone number is currently not supported.
16103DL/DA information cannot be changed because the number is already being processed by order '%s'
16104No numbers for processing
16105Order cannot be changed or cancelled because it is already being processed
16106Order cannot be changed or cancelled because it is already failed
16107A DL/DA request or clean-up activity is currently pending for this TN - please try again in 24 hours
16108The DL/DA request was not processed due to a change in the status of the TN
16109SubscriberType is required. Valid values are: BUSINESS, RESIDENTIAL
16110ListingType is required. Valid values are: LISTED, NON_LISTED, NON_PUBLISHED
16111Telephone Number does not belong to Iris
16112The value for DeleteDldaTnGroups is invalid. Acceptable values are true or false
16113DeleteDldaTnGroups tag is not supported in this request.
16114StateCode is invalid
16115Order was rejected due to: %s
16116The DL/DA API does not support numbers in the Canadian LATA.

LidbErrorType

Error CodeError Description
11005Subscriber Information cannot be longer than 15 characters
11006UseType is required. Valid values are: BUSINESS, RESIDENTIAL
11007Visibility is required. Valid values are: PUBLIC, PRIVATE
11014Number does not belong to this account
11015The CNAM/LIDB API does not support adding toll free numbers. Please send an email to support with the telephone number, subscriber information, use type, and visibility desired to add CNAM/LIDB to a toll free number.
11016The vendor of this telephone number is currently not supported.
11020LIDB information cannot be changed because the number is already being processed
11024Subscriber information cannot start with a space
11025Telephone Number does not belong to Iris

SmsErrorType

Error CodeError Description
9001Invalid input telephone number list
9002The input telephone number is toll free and therefore exempted from provisioning for sms
9003The input telephone number does not confirm to standard 10 digit nanpa number
9004The input telephone number was not found associated with the account, so sms feature cannot be enabled
9005Unexpected error occured while validating the request
9006No valid telephone numbers present in the request
9007The netnumber system is temporarily unavailable to process any request
9008The netnumber system cannot process the request, please contact inetwork support to rectify
9009The system could not process the request at this given time, please retry or contact support
9010Messaging settings for account does not exist or not enabled
9011Sip Peer doesn't have Sms feature.
9012Proper messaging route is not configured.
9013TN already has messaging enabled. Won't reset SMS.

E911Error

Error CodeError Description
8000The URI provided is not provisioned in the E911 service.
8001The CallerName '%s' is too long. Max length 50 characters.
8002'%s' is not a valid CallerName. CallerName can only contain alphanumerics (a-z, A-Z, 0-9).
8003Telephone numbers does not belong to this account.
8004Telephone numbers are already being processed by order '%s'.
8005Unable to provision. Please contact support for assistance. %s
8006Address is not recognized by E911 service.
8007E911 service is unavailable. Please contact support for assistance.
8008Unable to find Sip Peer name. Please contact support for assistance.
8009Unable to find Sip Peer address. Please contact support for assistance.
8010General 911 Provisioning Error: %s
8011Telephone Numbers and Alternate End User Identifiers cannot be submitted in the same E911 order.
8012The End User Identifier must be at least %s characters long.
8013The End User Identifier is too long. Max length %s characters.
8014Callback telephone number is not valid.
8015'%s' is not a valid End User Identifier. Identifier must contain at least one alphabetic character (a-z, A-Z).
8016The count of End User Identifiers in order exceeds the maximum size of %d.
8017The End User Identifier '%s' is used two or more times in this order.
8018The non-PIDF-LO section Callback telephone number '%s' is used two or more times in this order.
8019The End User Identifier or Callback telephone number are being processed on another order and cannot be changed. Please try again later.
8020Either callback telephone number, End User Identifier, or both are already in use in this account.
8021Alternate End User Identifier are not present in this account and cannot be deleted.
8022Alternate End User Identifiers are not allowed on the account.
8023'%s' is not a valid LocationId. Only alphanumeric values, dashes, underscores and periods are allowed. Max length is 128 characters.
8024Only one Telephone Number or Alternate End User Identifier can be submitted with LocationId.
8025LocationId cannot be used on account with UC Trunking product.
8026Your callback number is currently provisioned with a 911 street address which cannot be overwritten. Please contact your Bandwidth representative for assistance in the resolution of this issue.
8028The provided Location ID value already in use.
8029The specified Location ID could not be found: unable to delete the location.
8030A Location ID is required to add a location for this Telephone Number / End User Identifier.
8031A Location ID is required to delete a location for this Telephone Number / End User Identifier.
8032This account is not configured to allow the specification of a Location ID with E911 orders.
8033This order is a duplicate of another E911 request(orderId='%s'), and will be canceled. The state of the E911 service will be reflected in the competing order.
8034Telephone number(s) does not exist.
8035Preferred Language is invalid. Valid values are: 'en'(default) or 'fr'
8036PIDF-LO section is invalid. Non-PIDF-LO AlternateEndUserIdentifiers should not contain any of CallerName, Address, LocationId or PreferredLanguage tags.
8038The LocationId '%s' is used two or more times in this order.
8040The LocationId '%s' should be provisioned
8042General 911 Provisioning Error: '%s'
8044Unable to unprovision AEUI. Please contact support for assistance.
8045'%s' is not a valid Alternate End User Identifier. Identifier can contain letters or numbers only.
8046Each new Endpoint must contain 'LocationId' or top level address should be provided.
8048Unable to change PIDF-LO state for existing AEUI.
8049The count of Additional Addresses in order exceeds the maximum size of %d.
8051The specified E911 Location IDs are bound to next 911 Endpoints: '%s'. Before deleting these locations you should unprovision these 911 Endpoints.
8053The count of additional addresses in order exceeds the maximum size of %d.
8054The AEUI with identifier '%s' is not PIDF-LO enabled, updating is allowed only for PIDF-LO endpoints
8056Address value '%s' is invalid.
8057Error has occurred during recognition of the type of E911 order. Please specify correct payload elements for your type of order within request.
8058'%s' is forbidden to update.
8059The address with Location ID '%s' is invalid. Please, submit another E911 order to edit or delete this address.
8060Top Level address is invalid.
8061This account requires both alternate identifiers and PIDFLO to be enabled on the account in order to provision PIDFLO-enabled endpoints.
8062The address with Location ID '%s' already exist
8063StateCode '%s' is invalid or not supported. Please correct and try the request again.
8064Optional Callback Information can only be enabled on an account that has PIDFLO enabled.
8065Invalid TelephoneNumber. Telephone number must be 11 digits in format 1NPANXXXXXX.
8066Description must be present and non-empty.
8067Type value must be one of 'EMAIL', 'SMS', 'TTS', or 'CALLBACK'.
8068Type is a mandatory element.
8069When Type %s is specified, %s must be included.
8070Invalid EmailAddress. Format should be foo@bar.com. Max length is 254 characters.
8071Invalid Url. Format should be https://foo.bar?param=val.
8072Invalid Username. Username must be between 1 and 32 characters.
8073Invalid Password. Password must be between 1 and 256 characters.
8074An entry with an identical recipient already exists. Identifier %s.
8075Could not find Emergency Notification Recipient with id: %s
8078Received error response %s from EVS when attempting to %s emergency notification.
8079The ENG identifier does not exist, or does not exist for the specified account id
8080The Emergency Notification Recipient with identifier %s is already associated with Emergency Notification Group with identifier %s.
8081Emergency Notification Recipient Identifier %s does not exist.
8082An Emergency Notification Group must have 1, 2, or 3 Emergency Notification Recipients.
8083Emergency Notification Group Identifier must be present and non-empty
8085Order payload must include one of , , or .
8086must be included to indicate that emergency notification recipients are being added.
8087Emergency Notification Group Identifier %s does not exist.
8088Emergency Notification Group Description must be present and non-empty
8089Emergency Notification Recipient Identifier must be present and non-empty
8090Query parameter(s) %s not recognized.
8091Invalid value %s for query parameter %s. Supported values are %s.
8092Invalid format of date time. You should specify either YYYY-MM-DDTHH:MM:SS.mmmZ or YYYY-MM-DDTHH:MM:SS.mmm-hh:mm date format.
8093Received error response %s from EVS when attempting to %s emergency notification association.
8094Order payload must include one of or
8095Order payload must include at least one Emergency Endpoint value.
8096Please limit the total number of emergency endpoints to 5000 per request.
8097Order payload must include only one Emergency Notification Group Identifier.
8098Emergency Endpoint %s not found.
8099The Emergency Endpoint with identifier %s is already associated with Emergency Notification Group with identifier %s.
8100ENG %s cannot be removed until emergency endpoint associations are removed.
8101Update of ENG did not specify any of: new description, added ENRs, or deleted ENRs.
8102Emergency notification %s is not assigned to Emergency notification group %s.
8103Update of ENG supports added ENRs or deleted ENRs, but not both.
8104Not valid TN(s): %s
8105Specified endpoint(s) are currently associated with different group(s). Endpoint(s) %s
8107The %s is invalid. Max allowed length %s characters.
8108Cannot %s emergency notification group(s) due to an internal error
8109Search filter can only have one of the following: EnrSmsTn, EnrTtsTn, EnrEmailAddress, EnrCallbackUrl
8110Address and Caller Name are required to add new E911 endpoint for this Telephone Number(s)

Order Search and History

HistoryError

Error CodeError Description
15000Product '%s' is not supported
15001BDR archive was not found
15501Invalid date range. Start date %s must be before end date %s
15502Format '%s' is not supported
15503Valid date is required (%s)
15504Invalid BDR request id format
15505Host type '%s' not supported. Valid values: SMS, TERMINATION, ORIGINATION
15506The telephone number '%s' does not exist
15507'accountId', 'siteId', 'sippeerId' are mutually exclusive. Provide at most one.
15508'%s' and '%s' must be used together
15509'%s' must not be after '%s'
15510The NPA '%s' is invalid
15511The NPA_NXX '%s' is invalid
15512The NPA_NXX_X '%s' is invalid
15513The TN status '%s' is invalid
15514The Rate Center '%s' is invalid
15515Query parameters: %s cannot be combined with [modifiedDateFrom, modifiedDateTo]
15516The page '%s' is invalid. Page must be a 10 digit phone number
15517Invalid 'activityState'. Valid values: changed, seen, responded, quiet
15518Invalid 'status'. Valid values: complete, partial, failed, backordered
15518Invalid 'status'. Valid values: draft, pending_documents, submitted, requested_supp, foc, complete, exception, snapback, requested_cancel, cancelled, validate_tfns, validate_draft_tfns, valid_draft_tfns, invalid_tfns, invalid_draft_tfns
15518Invalid 'status'. Valid values: received, processing, complete, partial, failed
15518Invalid 'status'. Valid values: pending, received, processing, complete, partial, failed, cancelled
15518Invalid 'status'. Valid values: received, processing, complete, partial, failed, adjusted_complete, adjusted_partial
15518Invalid 'status'. Valid values: received, processing, complete, partial, failed
15518Invalid 'status'. Valid values: draft, in_progress, needs_attention, partial, completed, cancelled
15518Invalid 'status'. Valid values: received, processing, action_required, complete, failed, requested_cancel, cancelled
15519Invalid 'status'. Valid values: Available, Inservice, Disconnected, Aging, PortInPendingFoc, PortOut, Reserved, Removed, Eliminated, StatusUnchanged
15520Location %s is not of type PremiseTrunks
15521Invalid 'status'. Valid values: NEW, SUPP, MODIFY, COMPLETE, CANCELLED, VALIDATION_FAILED_NEW, VALIDATION_FAILED_SUPP, VALIDATION_FAILED_MODIFY, EXCEPTION, SOA_PENDING, SOA_CONFLICT
15522Invalid 'includeInResponse'. Valid values: LAST_NOTE, SUPP_COUNT, ADMIN_INFO
15523Order '%s' does not correspond to a given account '%s'
15524Invalid 'type'. Valid values: rc, lata, st, npa, npanxx, npanxxx, city_state, city
15525Invalid 'feature'. Valid values: CNAM, LIDB, DLDA, DA, E911
15526Invalid 'type'. Valid value is "tn"
15527Invalid 'status'. Valid values: received, processing, complete, partial, failed
15528callBack '%s' is invalid. callBack must be a 10 digit phone number.
15529aeui '%s' is invalid. Can only contain up to 32 but not less than 6 alphabetic characters (a-z, A-Z).
15530callingEndpoint '%s' is invalid. Can contain 10 digits or up to 200 alphabetic chars, numbers, dots, colons, dashes, underscores, ats.
15531callingEndpoint can not be specified in combination with any of parameters: tn, callBack, aeui
15532Invalid 'status'. Valid values: complete, partial, failed
15600Billing Report Type '%s' is invalid. Valid values: [BDR, MDR, INVOICE, STMTBDR, DIDSNAP, DIDSNAP_MSG, RECORDINGBDR, RECORDINGSTMTBDR, TRANSCRIPTIONBDR, TRANSCRIPTIONSTMTBDR, CNAMBDR, CNAMSTMTBDR, CONFBDR, CONFSTMTBDR, TFPEERINGSTMTBDR, UNPROVISIONED_CALLS_BDR].
15601Inconsistent or conflicting report data files - please contact Bandwidth.
15602The requested report archive is still being constructed, please check back later.
15603The requested report was not found.
15604The action is invalid. Possible values: import, remove
15605Assignment action is invalid. Valid values: ASSIGN, UNASSIGN
15606One of our remote services is temporarily unavailable. Please try to generate invoice report later
15607The count of Telephone numbers in POST body exceeds the maximum size of %d
15608Input contains invalid Telephone Numbers
15610Telephone Numbers cannot be found on account(s) %s
15611List of telephone numbers is required
15612The requested DID Snapshot report was failed
15613The requested DID Snapshot report was already deleted
15614The requested DID Snapshot report archive is still being constructed, please check back later.
15615The requested DID Snapshot report is still waiting for jasper reports, please check back later.
15616Search by billing report '%s' is not supported yet. Supported report types are : '%s'
15617Account ID or Archive ID does not match actual record
15618This resource does not exist for this type of telephone number
15619Passcode was not found for tn(s)
15620Invalid 'status'. Valid values: received, processing, complete, partial, failed
15621The service type '%s' is invalid
15622Query parameters: lastModifiedDateFrom, lastModifiedDateTo, state, host, city, rateCenter, tier, lata, protected, siteId, sippeerId, status, cannot be combined with service =%s
15623The service type query parameter is not supported.

Management Function Errors

NotificationError

Error CodeError Description
16000Subscription %s not found for accountId %d
16001Subscriptions for account %d order type %s not found
16002Subscriptions for account %d, order type %s, order ID %s not found
16003Order %s doesn't belong to account %d
16004Order %s of type %s doesn't exist
16005Order %s of type %s not found
16006Only %s global subscriptions are permitted for any supported order-type
16007Access is denied due to insufficient permissions.
16008Duplicate subscription already exists

SubscriptionValidationError

Error CodeError Description
14500Incorrect order type. Valid values: portins, portouts, orders, disconnects, importToAccounts, dldas, lsrorders, e911s, tnoptions, externalTns, lidbs, bulkPortins, importtnorders, removeImportedTnOrders, csrs, emergencyEndpointGroup, emergencyNotificationGroup, tollFreePortingValidations
14501Subscription object is invalid
14502Incorrect digest type
14503Callback URL is empty
14504We couldn't read your provided certificate. Please encode your .DER/.CER/.CRT public key with a Base64 encoder and try again.
14505Basic authentication must contain both a non-blank username and password
14506Callback URL is invalid
14507Incorrect event type. Valid values: MESSAGING_LOST
14508OrderType or EventType should be specified.

ReportingError

Error CodeError Description
19000No report found with report Id of '%s'
19001Invalid request: '%s'
19002Missing or invalid report Id
19003Unexpected value provided for Report -> Id
19004Missing or invalid report definition
19005Report -> Name is a required field
19006Report -> Name length exceeds maximum allowed (%s)
19007A report with the provided name already exists: '%s'
19008Report -> JasperUri is a required field
19009Report -> JasperUri length exceeds maximum allowed (%s)
19010No report found on Jasper server at the provided URI: '%s'
19011Report -> Scope must be one of the following values: %s
19012Report -> Parameter #%s -> Name is missing or invalid
19013Report -> Parameter #%s -> Name ("%s") duplicates name specified for parameter #%s
19014Report -> Parameter #%s -> Name length exceeds maximum allowed (%s)
19015Report -> Parameter #%s -> Type must be one of the following: %s
19016Report -> Parameter #%s -> JasperId is missing or invalid
19017Report -> Parameter #%s -> JasperId length exceeds maximum allowed (%s)
19019No report instance found for report %s with Id of '%s'
19020Missing or invalid report instance Id
19021Unexpected value provided for Instance -> Id
19022Missing or invalid report instance details
19023Invalid parameter name(s) specified: %s
19024Instance -> Parameter '%s' -> Value length exceeds maximum allowed (%s)
19025Instance -> Parameter '%s' -> Value is missing or invalid
19026Instance -> Parameter #%s -> Name is missing or invalid
19027Instance -> Parameter #%s -> Name ("%s") duplicates name specified for parameter #%s
19028Unexpected value provided for Instance -> JasperId
19029Unexpected value provided for Instance -> RequestedAt
19030Instance -> OutputFormat must be one of the following values: %s
19031Error encountered processing request via external reporting service. Please contact Bandwidth support for further assistance.
19032Missing one or more required report parameters: %s
19033The following parameter(s) are not supported for this report: %s
19034Invalid report parameter: %s
19035Value of parameter "%s" exceeds maximum allowed length (%s)
19036Invalid integer value specified for report parameter %s: %s
19037Invalid date value for report parameter %s (expected YYYY-MM-DD): %s
19038Expected value for report parameter %s to be one of the following: %s
19039Invalid account ID value for report parameter %s: %s
19040Invalid site ID value for report parameter %s: %d
19041Report -> Parameter #%s -> JasperId ("%s") duplicates JasperId specified for parameter #%s
19042Unexpected value provided for Instance -> JasperSessionId
19043Invalid site ID value on account %s for report parameter %s: %d
19044Unexpected value provided for Instance -> Status
19045Unexpected value provided for Instance -> JasperReportStatus
19046Instance -> ExpiresAt must be a future date not longer than %s days
19047Instance -> Description length exceeds maximum allowed (%s)
19048Report generation in progress; Output not yet available.
19049Report instance expired; Output has been deleted from the server.
19050Unexpected value provided for Instance -> JasperHost
19051An unexpected error was encountered retrieving report output; Contact application support for further assistance.
19052Missing required Account ID parameter
19053Unexpected value provided for Instance -> JasperExportStatus
19054Instance -> Parameter '%s' -> list of Values contains duplicates
19055Instance -> Parameter '%s' -> Value cannot be empty
19056Report -> Parameter '%s' -> MultiSelectAllowed is supported for the Enum, SpecializedList types
19057Instance -> Parameter '%s' -> multiple occurrences of Value is not supported
19058Please verify that your scope query parameter is correct. Valid values are: ADMIN, ACCOUNT, BOTH
19059Invalid value '%s' for Instance -> ExpiresAt (expected date format YYYY-MM-DD)
19060Instance -> Parameter '%s' -> Value must be 'true' or 'false'
19061Invalid SIP peer ID value on account %d for report parameter %s: %d
19062Invalid SIP peer ID value on account %d and site %d for report parameter %s: %d
19063Invalid SIP peer ID value on site %d for report parameter %s: %d
19064Invalid SIP peer ID value for report parameter %s: %d
19065Invalid recommended value '%s' for '%s' type parameter
19066Recommended Value not supported for '%s' type parameter
19067Report contains no data. Please adjust the report parameter values
19068Error encountered processing request via external reporting service. Please contact Bandwidth support for further assistance, mentioning the following error message: %s.
19069XLS format report cannot be longer than 65000 rows, please use CSV format instead.
19070InternalName is empty for Report -> Parameters -> Parameter '%s' -> Values -> Value #%d
19071Multiple occurrences of InternalName '%s' for Report -> Parameters -> Parameter '%s' -> Values -> Value
19072Multiple occurrences of DisplayName '%s' for Report -> Parameters -> Parameter '%s' -> Values -> Value
19073ValueFilter or Values is required for the enum parameter '%s'
19074ValueFilter item '%s' not present in Values -> Value -> InternalName for the enum parameter '%s'
19075Values -> Value -> InternalName '%s' not present in ValueFilter for the enum parameter '%s'
19076Values -> Value and ValueFilter items must be sorted in same order for the enum parameter '%s'
19077Report -> Parameters -> Parameter '%s' -> Values -> Value #%d -> InternalName length exceeds maximum allowed (%d)
19078Report -> Parameters -> Parameter '%s' -> Values -> Value #%d -> DisplayName length exceeds maximum allowed (%d)
19079Report -> Parameters -> Parameter '%s' -> ValueFilter item '%s' length exceeds maximum allowed (%d)
19080Help information cannot be empty
19081Help information length exceeds maximum allowed (%s)
19082Report -> Parameter '%s' -> ListType is supported only for the SpecializedList type
19083Report -> ListType is required for the SpecializedList type

SipCredentialErrorType

Error CodeError Description
23000Duplicated Sip credential for account with ID = %s
23001Element %s is required
23002%1$s '%2$s' is too long (%3$s characters max)
23003There are cannot be more than %s credential entries in list
23004Unable to change the UserName or the Domain associated with the Hash Values. To do so requires deletion of one set of credentials and addition of a new set of credentials.
23005Path param '%s' should be specified
23006Credential list cannot be empty
23007Sip credential %1$s was not found on the account with ID = %2$s
23008There are no Sip credentials associated with the account with ID = %1$s
23009Sip credential %1$s does already exist on the account with ID = %2$s
23010Sip credential %s was not found on any account
23011Sip credentials were not found.
23012Wrong page format: %s. It should be a number or a combination of the user name and domain in a form {userName}@{domain}
23013Your account isn't setup for Sip Credentials. SipCredentialSettings are required for this account.
23014UserName '%s' is invalid. It can only contain alphanumerics (a-z, A-Z, 0-9) and '.', '_', '-', '!', '$', '&', '*', '+', '=', '~' symbols. If domain is specified.
23015Domain '%s' is invalid. It can only contain alphanumerics (a-z, A-Z, 0-9) and '.', '_', '-', '!', '$', '&', '*', '+', '=', '~' symbols.
23016UserName '%s' is invalid. It can only contain alphanumerics (a-z, A-Z, 0-9), '.', '_', '-', '!', '$', '&', '*', '+', '=', '~' symbols and '@' (at signs)
23017Realm '%1$s' was not found on any account.
23018Realm '%1$s' was not found on the account with ID = %2$s.
23019Application with ID %1$s was not found on the account with ID = %2$s
23020Application ID %s is not a valid UUID.
23021A default realm was not found on the account with ID = %s. Please create a default realm.
23022Realm '%s' is not active. Sip credentials can only use active realms.

System Errors

AdminError

Error CodeError Description
12000User '%s' does not exist
12001A user with username '%s' already exists
12002User '%s' already has role '%s'
12003User '%s' already has permission '%s' for role '%s'
12004For account '%s' user '%s' already has permission '%s' for role '%s'
12005User '%s' is already assigned to account '%s'
12006User '%s' is not associated with account '%s'
12007Permission '%s' not found for account '%s', user '%s', and role '%s'
12008Role '%s' does not exist.
12009Permission '%s' is not allowed for role '%s'
12010User '%s' does not have role '%s'
12011For account '%s' user '%s' does not have role '%s'
12012Permission '%s' not found for user '%s' and role '%s'
12013Product '%s' does not exist. Valid values: Origination, Termination, MESSAGING, E911, TollFree, UcTrunking, EdgeManagement, CORE, Iris, NumberManagement, Analytics, CampaignManagement
12015A site with site id '%s' already exists
12016Site '%s' does not exist
12017Account '%s' does not have product '%s'
12018Product '%s' is already assigned to account '%s'
12019Feature '%s' does not exist. Valid values: DlDa, CNAM, CallForwarding, LIDB, SMS, MMS, HTTP, TollFree, ShortCode, A2pLongCode, A2pOnly, A2pCampaigns, LNP, Ordering, ExternalTNs, ProtectedTNs, TNAssignment, Reservation, LSR, CnamDip, AEUI, PIDFLO, Cloud, Seats, Premise, Burstable, Basic, Full, SipAuth, HTTPV2, IMPORT_TNS, PROTECTED_FROM_IMPORT_TNS, TermHttpVoice, OrigHttpVoice, CSR, LnpFalloutManagement, OPTIONAL_CALLBACK_INFORMATION, NOTIFICATIONS, WebRtc, MessagingAnalytics, LATITUDE_LONGITUDE_PROVISIONING, LATITUDE_LONGITUDE_PROVISIONING_911, OriginationRoutePlan, PortOutPasscodeProtection, NOTIFICATIONS_911_UC, DEFAULT_911_CALL_ROUTING_TO_ECC, TollFreePeeringPartner, 10DLC, Hosted_E911, 10DLCImportCampaign, TN_LOOKUP
12020Account '%s' does not exist
12021An account with company name '%s' already exists
12022Contact for account id '%s' does not exist
12023Address for account id '%s' does not exist
12024Region with state '%s' and country '%s' does not exist
12026Profile is already assigned to account '%s'
12027Product '%s' and feature '%s' cannot be combined
12028Termination product has not been configured
12029An account with account id '%s' already exists
12030Origination product has not been configured
12031Please remove all locations before proceeding with this remove.
12032Product '%s' is incompatible with products already assigned to account '%s'
12033Exactly one feature is required for the UC Trunking product
12034UcTrunking product has not been configured
12035Account '%s' does not have product '%s' with feature '%s'
12036Account '%s', with product '%s' has no valid features
12037An account with Seat feature can not change feature types
12039Can not request telephone number reports for product '%s'
12040The supplied SBC configuration was not valid
12041EdgeManagement product has not been configured
12043Trunks has not been configured for account '%s'
12044UC Trunking Cloud trunks has not been configured
12045Changing from UC Trunking %s to UC Trunking %s is not allowed
12046UcTrunkingConfiguration is not allowed for non UC Trunking accounts
12047Usage has not been set on account '%s'. Valid values: UC250, UC500, UC1000
12048Trunk Allocation Rules have not be set on account '%s'
12049A site type of '%s' is not allowed for this account
12050Address type must be BILLING for Agent accounts
12051The following fields are required for Agent accounts: %s
12052The provided Address is not recognized by our E911 provider
12053E911 Geocoding Service is unavailable
12054The following element(s) can only be configured for Agent accounts: %s
12054This site is currently locked for contract paperwork. Please contact support for further assistance.
12055'%s' feature is not enabled on account %s
12056Unable to register roger account.
12057Contract for site id '%s' does not exist
12058This site is currently unlocked, and the requested operation can only be completed on a locked site. Please contact support for further assistance.
12059Site '%s' cannot be deleted once its billing ID has been assigned.
12060Billing Id for site id '%s' does not exist
12061Product '%s' requires presence of '%s' product(s) on the current account.
12062Cannot add %s. User already has the roles %s.
12063Legacy '%s' Product and New '%s' cannot be combined.
12064Product '%s' and product '%s' cannot be combined.
12065User preference not found
12066A user preference with name '%s' already exists
12067'%s' user does not have preference '%s'
12068Domain '%s' does not exist
12069Permission '%s' does not exist in role '%s'
12070User '%s' has more than one scope. Will automatically reset to lowest users scope.
12071A user with email '%s' already exists
12072A email '%s' found in several users
12073Role '%s' does not exist
12074A user with id '%s' already exists
12075Permission '%s' does not exist
12076Some of your permission(s) '%s' do not exist
12077Permission '%s' already exists in role '%s'
12078Role '%s' has no permissions related yet
12079Accounts cannot be associated with users that have system-wide scope
12080User '%s' does not have related scope
12081Multiple accounts with id '%s' present in system. Please contact support to resolve the issue.
12082Some of permission(s) '%s' defined as internal. Internal permissions cannot be associated to external '%s' role.
12083Role '%s' is not associated with user '%s'
12084Some of your role(s) '%s' do not exist
12085Some of role(s) '%s' defined as internal. Internal roles cannot be associated to user '%s' with scope 'AccountAdmin' or 'Account'
12086Parameter 'accountId' is required.
12087Alternate End User Identifiers were not found.
12088Can't create transition termination settings without having legacy
12089User '%s' does not have preference '%s'
12090User '%s' already has preference '%s'
12091User preference '%s' value '%s' is invalid. Valid values : '%s'
12092User Preference '%s' does not exist
12093We've locked you out. Please contact your administrator
12094User event with id '%s' does not exist
12095User event with id '%s' is not associated with user '%s'
12096Vendor with id '%s' not found.
12097Spid '%s' does not exist
12098Bwspid value Id '%s' does not exist
12099Tier '%s' does not exist
12100'%s' not correct type value. Valid values: NPAC, NNID
12101Integrity audit was terminated. There were '%s' errors in a row while trying to fetch '%s' data
12102User '%s' should have at least one account assigned to it
12103The operation could not be performed because Account '%s' does not have an Http Messaging Association Identifier configured
12104Unknown address type: %s
12105Address type is required
12106E911 addresses were not found.
12107The Application cannot be removed until references in the following Locations are removed: %s
12108LocationId is required
12109E911 Geocoding Service is temporarily unavailable.
12110This address could not be validated / geocoded
12111Error during E911 Geocoding API response handling
12112The verifiable address closest to the submitted access is included below. Please use that street address or another valid street address in your next request
12113The provided street address could not be verified. Please submit a valid street address
12114A2P Class with Id '%s' not found
12115System event of type '%s' not found
12116One of , , or is required.
12117Zendesk group id should be positive long greater then '0'
12118Port and mask are not allowed
12119%d hosts provided, maximum %d hosts allowed
12120%s must be in range: %d - %d
12121%s must not be less then %s
12122One of UC type feature (Cloud, Seats, Premise) is required for the UC Trunking product
12123Feature '%s' is incompatible with features %s
12124Feature '%s' will be added automatically after adding setting for product %s
12125Feature '%s' can't be removed manually for product %s
12126A holiday with that date '%s' already exists
12127A holiday with that date was not found
12128A2P Campaign ID '%s' was not found in list of authorized Campaign IDs
12129A2P Message Class '%s' was not found in list of authorized Message Classes
12130The operation could not be performed because Account '%s' does not have the HTTPV2 Messaging Feature enabled
12131'suggestions' must be at least %s characters long
12132'e911locationid' can be used only with E911 address type.
12133There was an error confirming the address. Please check all fields, and confirm that the state / province code uses the up-to-date version
12134Hosts conflict %s %s
12136Token doesn't exist or doesn't belong to this account.
12137PomAccount is required.
12138Type has an invalid value. Please refer to acceptable PomType values.
12139Pom accountId is required.
12140No pom account configuration found for account %s
12141accountId %s is not associated with the requested PomAccount.
12142UserId cannot be modified using this method. Use 'PUT' instead
12143Failed to update Cnam dip settings. Account %s has no GAN
12144The HTTP Messaging Association Identifier %s does not exist
12145Applications associations with account Locations must be removed.
12146Using Http Messaging Association Identifier like Iris Account ID not allowed
12147There is no direct transition from a previous Http Messaging Associated Identifier to a new one. Please, remove previous association
12148Feature '%s' requires presence of '%s' product on the account '%s'.
12149Feature '%s' required configured Full Termination on the account '%s'.
12150The HTTP voice feature is required for Account %s
12151Customer Segment must be set to UC or Trial for accounts having the UcTrunking Product.
12152Customer Segment cannot be set to UC for accounts having the Origination or Termination Products.
12153Valid values for CustomerSegment are: Wholesale, EnterpriseTelephony, UC, and Trial.
12154Origination and Termination Products are not compatible with the account's Customer Segment setting of UC.
12155UcTrunking Product is not compatible with the account's Customer Segment setting of %s.
12156Unsupported transition. Customer Segment cannot be changed from %s to %s.
12157Accounts with International customer segment are not compatible with the '%s' product
12158Accounts with International customer segment are not compatible with the UC Trunking, Messaging, or E911 products
12159Accounts with International customer segment are not compatible with the Number Management features on the account
12160The operation could not be performed because Account %d does not have the CSR feature enabled.
12161HTTP Voice is not enabled for account %s in Edge Management.
12162FalloutManagementGrade cannot be set. Please enable the Fallout Management feature on the account first.
12163The value supplied for FalloutManagementGrade is invalid. Acceptable values are 1, 2 or 3.
12164Digest Type 'daily' is not supported for callback subscriptions.
12165CallbackOrderType value %s is not supported. Supported values are: 'port_in'.
12166The operation could not be performed because Account %d does not have the LATITUDE_LONGITUDE_PROVISIONING feature enabled.
12167The operation could not be performed because Account %d does not have the LATITUDE_LONGITUDE_PROVISIONING_911 feature enabled.
12168A call to the message search service has failed. Please try again later. If this problem continues please contact Bandwidth support.
12169A call to the BackOffice service has failed. Please try again later.
12170Couldn't parse Billing Settings received from Back Office.
12171The operation could not be performed because Account %d does not have A2P enabled on locations: %s
12172Feature '%s' requires presence of '%s' feature on the account '%s'.
12173Origination Route Plan feature can not be removed from account %d because there are still Route Plans provisioned on account TNs
12174Feature '%s' requires presence of '%s' attribute on the account '%s'.
12175Feature 10DLC requires presence of A2pOnly or A2pLongCode on the account '%s'.
12176'%s' product requires at least one feature.
12177Account '%s' already has existing 10DLC settings
1217810DLC settings not found for account '%s'
12179Email already exists on another account.
12180CompanyName already exists.
1218110DLC campaign settings already exist for account %s.
12182Reseller with Id %s not found.
12183Brand with id '%s' not found
12184A call to the campaign registry service has failed.
12185A call to the campaign registry service has failed validation.
12186Import campaign settings already exist
12187Campaign with id '%s' failed to share with upstream connectivity partner.
12188Campaign with id '%s' failed to share with upstream connectivity partner and deactivation failed. Please reach out to support.
12189Campaign with id '%s' not found
12189The account must have the 10DlcImport feature enabled and have a valid CSP to import a campaign from TCR.
12190Could not retrieve message class from TCR. Please validate with TCR.
1219110DLC and 10DLCImportCampaign product features must be mutually exclusive.
12192A2P Campaign ID '%s' is not active
12193Imported campaign with name %s already exist
12194Failed to tag record with id '%s'.
12195Campaign '%s' deactivation has failed.

AdminValidationError

Error CodeError Description
12500Username '%s' is too long. Max length 100 characters
12501Username is required
12502User name '%s' is invalid. Usernames can only contain alphanumerics (a-z, A-Z, 0-9), '@' (At signs), '.' (periods), '_' (underscores) and '-' (hyphens)
12503Password is required
12504Password must be at least %s characters long
12505FirstName is required
12506FirstName '%s' is too long. Max length 100 characters
12507LastName is required
12508LastName '%s' is too long. Max length 100 characters
12509Email address is required
12510Email address '%s' is not valid
12511Telephone number is required
12512Telephone number '%s' is not valid
12520Account id in request body must match account id in URL or be left empty
12521Site id in request body must match site id in URL or be left empty
12522Site id is required
12523Account id is required
12524Site is required
12525Product name in request body must match product name in URL
12526Site name '%s' is not valid
12527Site id '%s' is not valid
12529Site name '%s' is too long. Max length 50 characters
12530ProductName is required
12531ProductName '%s' is too long. Max length 100 characters
12532ProductName '%s' is invalid. ProductName can only contain alphanumerics (a-z, A-Z, 0-9), '@' (At signs), '.' (periods), '_' (underscores) and '-' (hyphens)
12533Site name is required
12534SiteId '%s' is unnecessary. It is generated automatically.
12535'%s' is not a valid state / province code
12536HouseNumber is required
12537HouseNumber '%s' is too long. Max length 45 characters
12538StreetName is required
12539StreetName '%s' is too long. Max length 200 characters
12540City is required
12541City '%s' is too long. Max length 100 characters
12542StateCode is required
12543StateCode '%s' is invalid. It is must be abbreviation of the two characters
12544Customer provided id '%s' is not valid
12545Contact is required
12546Address is required
12547HouseSuffix '%s' is too long. Max length 45 characters
12548PreDirectional '%s' is too long. Max length 2 characters
12549PostDirectional '%s' is too long. Max length 2 characters
12550Address2 information '%s' is too long. Max length 200 characters
12551Zip '%s' is too long. Max length 5 characters
12552Zip4 '%s' is too long. Max length 4 characters
12553County '%s' is too long. Max length 45 characters
12554AddressType is required
12555Suffix '%s' is too long. Max length 10 characters
12556Title '%s' is too long. Max length 5 characters
12557Fax '%s' is invalid
12558Mobile '%s' is invalid
12559OtherPhone '%s' is invalid
12560WebsiteAddress '%s' is too long. Max length 200 characters
12561CompanyName is required
12562CompanyName '%s' is too long. Max length 200 characters
12563BillingCycle '%s' is not valid. Valid values: 1, 5, 15, 20
12566PenaltyType '%s' is too long. Max length 10 characters
12567Pricing '%s' is too long. Max length 10 characters
12568NenaId '%s' is too long. Max length 10 characters
12569ExternalId '%s' is too long. Max length 10 characters
12570AccountType '%s' is not valid. Valid values: Business, Catapult, Holding
12572Tiers are not valid
12577AccountType is required
12578Tiers are required
12579AddressType is not valid. Valid values: Service, Billing, Dlda, E911
12580Country is required
12581AccountId must not be provided. The existing id will be used, or a new one created.
12582Duplicate tiers provided
12583Duplicate features provided
12584BillingType is not valid. Valid values: DNIS, LRN
12585RateType is not valid. Valid values: flat, fullcr, npanxx, billnumlcr
12586CustomerTrafficAllowed is not valid. Valid values: ALL, LITE, DOMESTIC, NONE
12587An account with company name '%s' already exists in DTH, but the provided id doesn't match.
12588There is no DTH account with id '%s' and company name '%s'. Please provide the matching DTH id and company name or omit the account id, in which case a new account id will be generated
12589An account with company name '%s' already exists in DTH. Please provide the matching account id
12590Company name of account '%s' cannot be changed, because it is already in DTH
12591A non 0 value for ConcurrentBidirectionalCalls requires Termination and Origination product
12592Invalid date. Date %s is not in the past.
12593Date can not be null
12594The supplied UcTrunkMax value exceeds the maximum value allowed of '%s'
12596Unable to have duplicate LowerBounds
12597Allocation Rules are only allowed on UCTrunking feature SEAT
12598Missing mandatory TrunkAllocationRule with a LowerBound of 1
12599UsageCategory is not valid. Valid values: UC250, UC500, UC1000
12600UcSeatUsageCategory is not valid. Valid values: UC250, UC500, UC1000
12601UcSeatUsageCategory '%s' exceeds account setting of '%s'
12602TrunkGroupId is required
12603SBCGroupName is required.
12604Sbc GroupName is too long. Max length %d characters.
12605Directional is not valid. Valid values: N, S, E, W, NE, NW, SE, SW
12606Customer provided ID '%s' is too long. Max length %s characters
12607The supplied value of %s is not a valid value for BiDirectionalTrunks
12608The supplied value of %s is not a valid, the value must be positive due to potential outages
12609The supplied value of %s is more than the allowed max value of %s
12610The supplied focDate is invalid (yyyy-MM-dd)
12611%s is invalid (yyyy-MM-dd or yy-MM-dd)
12612The supplied status is not valid
12613Incorrect type of data '%s'
12614UcTrunkingConfiguration Type is not valid. Valid values: Cloud, Seats, Premise
12615UcTrunkingConfiguration is required for UC Trunking sub accounts
12616The supplied total value is not valid. Allowed values (true, false)
12617UsageCategory is not an applicable field for non Seats locations
12618Provided username '%s' doesn't match login username '%s'
12619Password is too long. Max length %s characters
12620Legacy Termination settings are required for non-Roger termination
12621Roger Termination settings are required for Roger termination
12622Only one type of termination settings is allowed.
12623Transition from Roger to Legacy configuration is not allowed.
12624RogerUsedForTerminationSettings value is required
12625Email address is too long. Max length 100 characters
12627The supplied values for AllowedUcTypes include a restricted type. The allowed values for PartnerType %s are: %s
12628One or more of the supplied AllowedUcTypes values (%s) are invalid. Valid values: Cloud, Seats, Premise
12629The supplied partner type '%s' is invalid. Valid values: RESELLER, AGENT
12630The Billing ID can only be set by an administrator.
12631Missing Locked field value (expected 'true' or 'false').
12632Invalid Locked field value '%s' (expected 'true' or 'false').
12633AltSpid '%s' is too long. Max length 5 characters
12634AltSpid '%s' isn't alphanumeric
12635%s '%s' is too long. Max length %d characters
12636Missing BillingId->IdValue (expected numeric value).
12637Invalid BillingId->IdValue '%s' (expected numeric value).
12638Billing ID '%s' was not found in the billing system.
12639This operation can only be performed on a UC Trunking account with an AGENT partner type
12640This operation can only be performed if a Billing ID has been set.
12641This operation can only be performed if the Contract details have been set.
12642Invalid BillingId->IdValue '%s' (expected %s digits).
12643Invalid RedirectEnabled value. Expected values are: true, false, or internal_only
12644Zip is required
12645This account is currently provisioned with a legacy termination product and can not modify these settings.
12646Account of new type. Can't use old termination settings.
12647Feature 'ProtectedTNs' can not be deleted. There may be some protected TNs on the account.
12648Invalid property name.
12649Provided value %s can not be applied to property by %s
12650Sbc TrunkGroupName is too long (%d characters max).
12651The Dedicated Private Network configuration cannot be added if there are Telephone Numbers provisioned for this account.
12652The Dedicated Private Network configuration cannot be added if there are no configured %s settings for this account.
12653The Dedicated Private Network configuration cannot be added if there are SipPeers provisioned for this account.
12654Termination IP %s is in the specified subnet range and is already in use.
12655Termination IP %s:%s is in the specified subnet range and is already in use.
12656Spid '%s' is too long. Max length 4 characters.
12657Spid '%s' isn't alphanumeric
12658This account is currently not provisioned with messaging product.
12659This operation can only be performed on account with UC Trunking or E911 products.
12660Realm is too long (64 characters max).
12661Realm can not be empty.
12662Access Restrictions are not currently permitted for '%s' product.
12663Access restriction type '%s' does not exist. Valid values: IpAddress, SipCredentials.
12664'%s' access restriction have not been implemented.
12665You cannot add restriction to the '%s' product twice.
12666It is not possible to remove this Realm because it is in use on some provisioned SIP Credentials.
12667SbcSettings is required.
12668RestrictedProduct is required.
12669RestrictedAccessTypes is required.
12670RestrictedAccessTypes should contains at least one RestrictedAccessType.
12671SipAuthentication is required to setup ProductSpecificAccessRestrictions.
12672Realm '%s' is already in use.
12673The supplied Realm '%s' is not valid. Realm can only contain alphanumerics (a-z, A-Z, 0-9), '.' (periods), '_' (underscores) and '-' (hyphens).
12674'Internal' property was set incorrectly. Valid values : 'true' or 'false'
12675DashUserId '%s' is too long. Max length 50 characters.
12676DashUserId '%s' is invalid. DashUserId can only contain ansii alphanumeric characters except '%%' (percent) symbol or whitespace.
12677DashPassword is required.
12678DashPassword is too long. Max length 50 characters.
12679DashPassword is invalid. It should contain at least one lower case character, upper case character, digit and special symbol (`~!@#$^&*()-_=+[ {]}|;:'"<,>./%%?)
12680DashUserId '%s' is already in use.
12681Credentials are invalid. Dash authentication for DashUserId '%s' failed.
12682DashUserId is required.
12683Scope '%s' does not exist. Valid values: System, All, AccountAdmin, Account.
12684Scope priority can't be higher than your own.
12685User ID '%s' is invalid. User IDs can only contain alphanumerics (a-z, A-Z, 0-9), '@' (At signs), '.' (periods), '_' (underscores) and '-' (hyphens).
12686At least one telephone number must be provided.
12687'%s' in request body is not corresponding to '%s' in link. Please delete it or make correct
12688User ID in request body must match with user ID in URL
12689Account(s) assigned to this user must be managed by the assigning user
12690State code %s not exist.
12691The supplied ExistingTNAction '%s' is not valid. Valid values: ENABLE, DISABLE, NOCHANGE
12692MessagingSettings are processing now. You cannot change it before previous settings was applied.
12695Please delete role '%s' from all external user(s) '%s' for update it
12697This user can only manage users in accounts that they control
12698A user cannot be created unless the requesting user has accounts to automatically assign to the user being created
12699E911 settings already exist.
126700E911 settings do not exist.
12701E911 settings are required.
12702E911 settings can not be empty.
12703911 Provider '%s' is invalid. Valid values: EVS, LEVEL3.
12704The default 911 provider cannot be changed on an account with the 911 product
12705Usernamefragment can not be empty.
12706Usernamefragment should contain at least 3 characters.
12707Domainfragment can not be empty.
12708Domainfragment should contain at least 3 characters.
12709DefaultGroupName '%s' is already in use.
12710Please delete permission '%s' from all external role(s) '%s' for updating it
12711Please delete permission(s) '%s' from role '%s' for updating it
12712Payload is incorrect. It has to contain only one entity.
12713Payload contains two identical user preference names.
12714User information does not match
12716Specified route SPID value '%s' not allowed for '%s' route type.
12717Multiple ESPIDs with same value posted: %s
12718Espid with empty fields posted
12719bypassSpamAnalysis field should not be null
12720Existing espid %s for accountID %d was posted without id.
12721Espid %s is assigned to some defaultRoute for accountId %d and can not be modified
12722Creating messaging settings request with enabled flag set to false is not allowed
12723AllowedApiOrigin '%s' does not exist. Valid values: API, GUI, BOTH.
12724System-wide scope users can have only 'BOTH' AllowedApiOrigin. Make it correct or remove this property from payload and it will be set by default
12725The password can only contain letters, numbers and simple special characters
12726The password cannot contain a common word or name
12727Password must contain at least three of the following symbol sets: uppercase letters, lowercase letters, numbers and symbols
12728The password must not contain your login, first name, last name or email
12729The password cannot contain repeating strings of more than 3 characters
12730The password must not match any of last 5 passwords
12731The provided SPID is not recognized by the Bandwidth Dashboard.
12732The protected telephone numbers capability is not allowed on this account.
12733Feature 'ExternalTNs' can not be deleted. There may be some customer provided TNs on the account.
12734SPID value in the link and in the body is not the same.
12735Vendor ID in the link and in the body is not the same.
12736VendorName '%s' already exists for vendor with id=%d
12737No more that '%s' Telephone Numbers can be submitted for reprovisioning at a time
12738Telephone number(s) not found
12739Telephone number(s) is(are) not in service
12740Incorrect type of data '%s' for class '%s'
12741Bwspid ID in the link and in the body is not the same.
12742Bwspid with routeType '%s' and priority '%s' already exist.
12743Invalid 'RouteType'. Valid values: onNet, offNetUs, offNetCa, externalCustomerOwned, externalThirdParty, externalCanadian, tollFree, externalTollFree, incorrectValue
12744SPID value can not be empty for '%s' route type.
12745DashPassword is too short. Min length 8 characters.
12746Parameters rangeStart, chunkSize and chunkNumber should be numbers.
12747rangeStart should be between '%s' and '%s'.
12749Chunk size should be greater or equal to '%s' and less than or equal to '%s'.
12750Integrity audit is already in progress. Please wait until it has completed.
12751%s value is not valid (expected 'true' or 'false').
12752Number assignment capability is not allowed on this account.
12753GlobalAccountNumber is required
12754GlobalAccountNumber '%s' has to match pattern 'BW-7XXXXXX', where the X's are digits from 0-9
12755This account is not enabled for TN Assignment analytics data
12756The specific type of analytics data must be declared. Options are [numbersassignmentdata]
12757Sip Authentication status cannot be updated.
12758Sip Authentication cannot be disabled because the account still has some provisioned SIP Credentials.
12759Sip Authentication is required.
12761Sbc configuration cannot be changed when Sip Authentication is enabled.
12762Sip Authentication update is still in progress. Please wait until it has completed.
12763Sip Authentication account cannot be used.
12764Parameter must be integer in range of '%s' to '%s' inclusively.
12765Parameter must be integer.
12766CHUNK_SIZE_FOR_NIGHTLY_TN_AUDIT must be set first.
12767NUMBER_OF_CHUNKS_PER_NIGHTLY_TN_AUDIT should be in range of '%s' to '%s' inclusively (with chunkSize currently set to '%s').
12768AUDIT_AVAILABLE_DBS must contain at least one or comma-separated list of valid unique values [IRIS, CORE2, MYBWC, NPAC, PHBOOK, MSG_CORE2]
12769Trying to create messaging feature '%s' settings but they already exist for account %d
12770Trying to update messaging feature '%s' settings but they do not exist for account %d
12771Specified sippeer id %d does not exist.
12772SMS feature is required for Messaging product.
12773Trying to change '%s' feature settings but that feature is not enabled for account %d.
12774Account sms feature does not allow to use SMPP protocol
12775SMPP property can't be changed by standalone settings update request.
12776Account level feature properties can't be disabled while still enabled on sip peer level
12777SMS feature SMPP protocol can't be deleted because it is used by sip peers: %s
12778HTTP feature can't be deleted because it is used by sip peers: %s
12779Account mms feature settings do not exist.
12780MM4 MMS feature can't be disabled because it is used by sip peers: %s
12781Account MMS feature can't be deleted because it is used by sip peers: %s
12782All Src and Dst settings should be chosen or default
12783This account currently doesn't have messaging product and can not migrate.
12784MMS requires SMS settings to be present
12785TollFree settings are required.
12786Subnet Addressing Allowed cannot be disabled.
12787Subnet Addressing cannot be allowed while SBCs are not configured.
12788Sip Authentication required configured Full Termination before activating or updating.
12789The Http Messaging Associated Identifier %s is not valid. Should be u-id or Bandwidth Dashboard account
12790The Bandwidth Dashboard account %s specified as the Http Messaging Associated Identifier must be the same as the current account number
12791The Http Messaging Association Identifier %s is currently in use on another account
12800Can not save password without user name
12801Service Type is not valid
12802The inbound callback URL must be specified
12803The format of the requested URL is invalid - It should be a valid format for an Internet destination
12804Can not delete Http Messaging Associated Identifier association without first deleting all applications
12806Application Name required
12807Burstable is not allowed for feature SEATS
12808Max number of tns should be greater or equal to '%s' and less than or equal to '%s'.
12809Values less than '%s' are invalid for Manual TN Overflow thresholds.
12810Values greater than '%s' are invalid for Manual TN Overflow thresholds.
12811The supplied state '%s' is not valid. Valid values: off, defaultOn, defaultOff
12812HTTPS protocol is required if credentials are present.
12813Multiple UC Types are no longer allowed for UC accounts
12814It is not possible to change the UC Type of an account if there are sub accounts configured for the account
12815Admin data ID is not correct
12816You should specify type of data.
12817The supplied vendor ID %s is not valid
12818AddressLine1 information is required
12819Account level feature can't be disabled while still enabled on sip peer level
12820The valid settings for OnNet Porting Overflow for Large Ports are: off, on, true, false
12821Campaign ID in the link and in the body is not the same.
12822A2P Campaign ID '%s' is not valid. Needs to be between 1 and 64 characters. Only alphanumeric values, dashes, underscores and dots are allowed.
12823Message Class in the link is not the same as in the request body.
12824Message Class should not be 'P' as that is a protected class.
12825Zendesk UserId should be an email of zendesk user
12826Zendesk Base Url invalid
12829Incorrect date or date format was used, please use yyyy-dd-mm format
12830The URL "name" value must match the payload Name value.
12831The ProxyPeerId value must not already exist in the proxypeers table.
12832The ProxyPeerId value must exist as a SIP Peer ID.
12833One of valid Service is required: %s
12834The value of the DEFAULT_PROXY_SIP_PEER_ID must be one of the values configured in /admin/data/proxypeers.
12835Proxy Peer ID %d is not configured in /admin/data/proxypeers.
12836The provided Account Id '%s' is not a valid Account Id.
12837'%s' is not a valid state / province code
12838Host '%s' intersects with the host '%s' provisioned for another account.
12939Host '%s' intersects with '%s' by subnet.
12940E911 hosts cannot be assigned to account with legacy termination.
12940E911 host '%s':'%s' intersects with the host '%s':'%s' by ports.
12941Legacy termination cannot be assigned to account with e911 hosts.
12942NetNumber ID in the link and in the body is not the same.
12943NetNumber ID is already in use.
12943Espid '%s' is already in use.
12944ESPID '%s' is incorrect. It should be alphanumeric and contain 4 characters.
12945Provisioner id '%s' is too long. Max length 15 characters
12947Incompatible flags state network_enabled has %s state and provisioning_enabled has %s state
12948Incompatible accountId state
12949Update is not supported for account id '%s' with provisioning status '%s'
12950Migration for account id %s does not exist
12951The permitted values for DeliveryNetwork are: Bandwidth, other
12952Feature 'IMPORT_TNS' can not be deleted. There may be some customer provided TNs with 'subscriber' loa type.
12953Incorrect Tn Type specified with NNID %s. It should be one from 'OnNetTns, OffNetTns, OffNetCanadianTns, ExternalCustomerOwnedTns, ExternalThirdPartyTns, ExternalCanadianTns, TollFreeTns, ExternalTollFreeTns, A2pOnNetTns, A2pOffNetTns'
12954NNID '%s' is incorrect. It should be numeric
12955NNID '%s' was not found in list of authorized NNIDs
12956There should be one and only one default NNID per TN Type
12957The Messaging Routes should not contain duplicate
12958Invalid property name.
12960CallbackUrl and MsgCallbackUrl can't be present with different values. Only MsgCallbackUrl should be specified.
12961Invalid HTTP method specified. GET or POST required
12962%s is set but it is only allowed with ServiceType %s
12963Callback Status URL is required for Callback Status Method
12964Service Type of Application could not be changed
12965There are more than one Network ID for account %s
12966Failed to retrieve an idForNetwork while creating app
12967Network Id for newly created app differs from Account one
12968The %s Feature cannot be removed until the following Locations no longer have their VoiceProtocol set to HTTP: %s
12969The %s Feature cannot be removed until the following Voice V2 Applications have been removed: %s
12970Invalid SBC group id
12971The SBC group %s already exists in the system
12972The number of SBC nodes added %s exceeds the maximum value %s
12973Duplicate or invalid SBC system node
12974Invalid Url provided.
12975Enterprise Telephony accounts cannot have SPID or AltSpid values.
12976UserId of Application could not be changed without specifying Password
12977Can not save user id without password
12978sippeerId should have same value in URL and SlingshotEnv.SipPeerId
12979All SBC nodes should follow the pattern SBC DataCenter-CUSBC-SbcNumber
12980NNRoute with name %s already exists
12981Field %s of payload is empty
12982Field %s of payload should not be populated
12983Account %d has more than %d TNs and should be migrated separately (not as a part of a batch)
12984HTTP V1 Messaging requires a valid Http Messaging Associated Identifier to be entered in the 'Associated Catapult ID' field
12985Account %s is not a Blacklisted account
12986HTTP V2 Messaging requires a valid Http Messaging Associated Identifier to be entered in the 'Associated Catapult ID' field
12987The 3 letter country code %s is not recognized as a valid country
12988The Country Name is informational and will not be retained
12989The Country in the URL is different than the 3 letter country code in the payload
12990Call Admission Control Settings Calls Per Second Limits must be between %s and %s
12991Call Admission Control Settings Concurrency Limits must be between %s and %s
12992TnTypeId in request body must match id in URL
12993Changing Source or Type is not allowed for existing resource.
12994TnTypeId must not be specified for POST action
12995Existing resource cannot be updated with POST.
12996Invalid Source specified. Valid Source values: %s
12997International vendor settings for vendor with id=%d already exist
12998Vendor with id=%d does not exist.
12999Account contains SIP Peers that have a Proxy Peer that has not been migrated.
13000One of the SIP Peers is used as proxy for migrated account.
13001Proxy Peer %s has not been migrated.
13002Unable to assign %s [%s] to account, as it is disabled.
13003Please verify you are using the correct telephone number type. ID %s is not defined.
13004Duplicate MigrationId : %s
13005Exceeded Max length %s for field %s
13006Cannot remove TnType as it is enabled on at least 1 account
13007The specified two letter country code is not valid: %s
13008The specified vendor id %d is a valid international vendor but is currently flagged as unsupported.
13009The specified vendor id %d is not a valid international vendor.
13011The format of the requested country %s is not valid
13012The requested operation is not valid
13013Currently International accounts do not support any of the Number Management features specified
13014Account (%s) must be a proxy peer owner in order to use sippeer (%s) as a proxy.
13015The Countries API only supports changing the supported value
13016Cannot remove support for the country because it is enabled on at least 1 account
13017Mm4 termination host(subnet) %s overlaps with addresses that are already in payload.
13018SMS host %s overlaps with addresses that are already in payload.
13019The specified country region code %s is valid, but not currently supported.
13020Cannot remove support for the vendor because it is in use on at least 1 account
13021The account ID %s is not on the customer opt-in list
13022Id must not be specified for POST action
13023IP address must be an IPv4 address in format xxx.xxx.xxx.xxx, where xxx is from 0 - 255.
13024Error: NetMask must be %s.
13025All elements are mandatory when updating a whitelist IP entry using PUT
13026All elements except Netmask are mandatory when creating a whitelist IP entry using POST
13027Tag '%s' does not exist
13028Tag '%s' is already in use
13029The Account Id '%s' is already undergoing a tn_history %s with status '%s'
13030An Account Id or Tag must be included as a query parameter
13031LNP feature is required for LnpFalloutManagement feature
13032Messaging was assigned to TN, but is disabled at the Location level. Messaging is being disabled for this TN.
13033Product %s is required in order to enable %s feature.
13034Latitude and Longitude values must be supplied together.
13035Latitude must be a numeric value between -90.00000 and 90.000000.
13036Longitude must be a numeric value between -180.00000 to 180.000000.
13037Provided zip code is more than 30 miles from the provided latitude and longitude
13038Provided state code is incorrect for zip code
13039The Account Id '%s' is already undergoing a nnid sync with status '%s'
13040Valid values for actions are: Retry, Report, InternalReport, Ignore, Exception and Cancel
13041Specified L3ErrorCode %s is different from url %s
13042Level3 error code %s already exists.
13043Bandwidth error code %s already exists.
13044House Prefix '%s' is too long. Max length 6 characters
13045Street Suffix '%s' is too long. Max length 45 characters
13046Some of role(s) '%s' cannot be associated to user %s
13047CallbackTimeout must be an integer between 1 and 25
13048Fallback URL is required for Fallback Method
13049CallbackTimeout needs to be an integer.
13050A call to the %s service has failed. Please try again later. If this problem continues please contact Bandwidth support.
13051'%s' is not a valid value for attribute 'TrafficType'. The permitted values are: P2P, A2P, BOTH
13052The PlusFour field value %s does not match the plus four extension %s provided in the Zip field.
13053%s NNID %s cannot be assigned to %s
13054A2P Long Code must be enabled on account to assign %s
13055'page' and 'size' parameters must be specified at the same time.
13056'page' parameter should be numeric
13057'size' parameter should be numeric
13058page and size must be greater than or equal to 1
13059the minimum number of characters for a search string is %s
13060Host %s is blacklisted
13061Account %s is not the voice owner for all of the TNs in the payload
13062Account %s does not have active records for all of the TNs in the payload. Check that all of these TNs need to be cleaned up on this account
13063Only 1 Account can be recasted when specifying a list of TNs
13064AccountRelationShip '%s' is not valid. Valid values: BASIC_ACCOUNT, SMALL_ACCOUNT, MEDIUM_ACCOUNT, LARGE_ACCOUNT, KEY_ACCOUNT
13065MsgCallbackUrl can't be present with InboundCallbackUrl or OutboundCallbackUrl.
13066CallbackCreds can't be present with InboundCallbackCreds or OutboundCallbackCreds.
13067Termination is required for call forwarding.
13068RespOrgException must be true or false.
13069RespOrgIds must be 5 characters in length.
13070Missing mandatory element RespOrgException.
13071The RespOrg id list should not be empty, at least one RespOrg Id should be configured.
13072Please remove the list of RespOrgIds that this account is responsible for.
13073A RespOrg Exception account must have at least one RespOrg Id configured.
13074Please remove the list of RespOrgIds that this account is responsible for.
13075A RespOrg Exception account must have at least one RespOrg Id configured.
13076Please remove the list of RespOrgIds that this account is responsible for.
13077Only %s RespOrgIds may be specified for %s.
13078The following RespOrgIds already exists on this account: %s.
13079The following RespOrgIds do not exist on this account: %s.
13080The following RespOrgIds are included in both AddRespOrgIdList and RemoveRespOrgIdList: %s.
13081The following RespOrgIds are included in %s more than once: %s
13082Reseller is not allowed with a BusinessIdentity of DirectCustomer.
13083Phone must be a valid E.164 telephone number.
13084Reseller attributes must be specified.
13085Invalid BusinessIdentity. Valid values: Reseller, DirectCustomer
13086Password element is not allowed for UI users. Current user has %s allowed origin
13087Password element change is available only for owners (current authenticated user).
13088Vertical value is invalid. Valid values are: REAL_ESTATE, HEALTHCARE, ENERGY, ENTERTAINMENT, RETAIL, AGRICULTURE, INSURANCE, EDUCATION, HOSPITALITY, FINANCIAL, GAMBLING, CONSTRUCTION, NGO, MANUFACTURING, GOVERNMENT, TECHNOLOGY, COMMUNICATION
13089Entity type value is invalid. Valid values are: PRIVATE_PROFIT, PUBLIC_PROFIT, NON_PROFIT
13090BrandRelationship value is invalid. Valid values are: BASIC_ACCOUNT, SMALL_ACCOUNT, MEDIUM_ACCOUNT, LARGE_ACCOUNT, KEY_ACCOUNT
13091StockExchange value is invalid. Valid values are: NONE, NASDAQ, NYSE, AMEX, AMX, ASX, B3, BME, BSE, FRA, ICEX, JPX, JSE, KRX, LON, NSE, OMX, SEHK, SSE, STO, SWX, SZSE, TSX, TWSE, VSE
13092AltBusinessIdType value is invalid. Valid values are: NONE, DUNS, GIIN, LEI
13093The brandId '%s' is invalid.
13094The account already has a main brand.
13095The account must have a main brand.
13096The EIN: %s is invalid.
13097The website url: %s is invalid.
13098P2P route for %s cannot be assigned to A2P only account
13099Usecase value is invalid. Valid values are: 2FA, ACCOUNT_NOTIFICATION, CARRIER_EXEMPT, CHARITY, CONVERSATIONAL, CUSTOMER_CARE, DELIVERY_NOTIFICATION, EMERGENCY, FRAUD_ALERT, HIGHER_EDUCATION, LOW_VOLUME, MARKETING, MIXED, POLITICAL, POLLING_VOTING, PUBLIC_SERVICE_ANNOUNCEMENT, SECURITY_ALERT, SOCIAL, SWEEPSTAKE, TRIAL
13100The CSP ID: %s is already in use.
13101RespOrg ID in url and body is different.
13102RespOrg ID is invalid
13103Zip '%s' is invalid. Only numeric characters are supported with length of 5 digits.
13104Account '%s' can't change cspId value while it has campaigns.
13105Cannot delete ImportCampaignSettings for account with a Campaign associated with it
13106Invalid signature
13107CIC '%s' is duplicate. Please remove the duplicate values and try again
13108ROR '%s' is duplicate. Please remove the duplicate values and try again
13109Sip Authentication cannot be disabled. All realms except for the default must first be deleted.
13110RespOrgId value must be a one of: %s.
13111Realmfragment can not be empty.
13112Realmfragment should contain at least 3 characters.
13113Usernamefragment cannot contain more than 64 characters.
13114Domainfragment cannot contain more than 64 characters.
13115Realmfragment cannot contain more than 64 characters.
13116Realmfragment %1$s is invalid. Supported chars: [.a-z0-9]

TerminationError

Error CodeError Description
18000Internal Roger error
18001Attribute name must be not empty
18002Attribute with name '%s' not found
18003Termination product with id '%s' not found
18004Termination profile with id '%s' not found
18005Attribute with name '%s' already exists
18006Termination IP %s is in the specified subnet range and is already in use.
18007Full termination is not configured check rate deck and product assigned.
18008Csv deck file %s can't be processed : %s
18009Unknown deck type %s
18010Deck csv file does not have header line
18011Carrier mask with name %s already exists
18012Host quantity exceeded, can not create more than 128 Termination hosts per account
18013Termination IP %s is in the specified subnet range and is already in use in another Account.
18014Profile with key %s already present in Roger.

SipPeerValidationError

Error CodeError Description
13500Peer Name is required
13501Peer Name '%s' is too long. Max length 50 characters
13502'%s' is not a valid Peer Name. Peer Name can only contain alphanumerics (a-z, A-Z, 0-9)
13503Description '%s' is too long. Max length 50 characters
13504VoiceHosts and VoiceHostGroups not allowed together
13505Full number is required
13506Too many Voice Hosts provided. Max 10
13507Too many Voice Host Groups provided. Max 1
13508Too many SMS Hosts provided. Max 10
13509'%s' is not a valid host. Provide valid IP or domain name
13510'%s' is not a valid Destination URI
13511Duplicate telephone number '%s' provided
13512'%s' is not a valid 10-digit telephone number
13513Call Forwarding number '%s' is not a valid 10-digit telephone number
13514Number Format '%s' is invalid for telephone number '%s'
13515Rewrite User '%s' is invalid for telephone number '%s'
13516RPID Format '%s' is invalid for telephone number '%s'
13517Telephone number '%s' does not exist
13518Telephone number '%s' is not in service
13520Telephone number '%s' is not on account
13521Telephone number '%s' is not on this site
13522IsDefaultPeer cannot be false right now. The account requires at least one Default Sip Peer
13524SipPeer name '%s' already exists for Account '%s' and Site '%s'
13525SipPeer name '%s' does not exist to modify
13526Telephone number '%s' is already associated with SIP Peer '%s'
13527Call Forwarding is already on telephone number '%s
13528Number Format is already on telephone number '%s
13529Rewrite User is already on telephone number '%s'
13530RPID Format is already on telephone number '%s'
13531Smpp host '%s' has already been provided. Possibly, you forgot to specify host id
13536Telephone number %s does not exist on Account %s, Site %s, and Sip Peer %s
13537At least one host is required in either voice host, voice host groups, sms host, or termination host (depending on products)
13538Voice hosts and voice host groups are not allowed. Account does not have ORIGINATION
13539At least one SMS host is required
13540SMS hosts are not allowed. Account does not have SMS
13541At least one Termination host is required
13542Termination hosts are not allowed. Account does not have MESSAGING or TERMINATION
13543'%s' is not a valid port. Valid values: 0-65535
13544CustomerTrafficAllowed is only allowed for accounts with TERMINATION
13546CustomerTrafficAllowed '%s' exceeds account setting of '%s'
13547Account cannot have SipPeers because it does not have the required products
13548At least one Termination Host has to have 'DataAllowed=true'
13549At least one host is required in either voice host, voice host groups
13550Description '%s' is invalid, please remove these characters: %s
13551A termination host with 'DataAllowed=true' requires at least one SmsHost
13552Termination IP %s:%s is in the specified subnet range and is already in use.
13553Duplicate host (and port) in %s
13554Telephone number '%s' does not belong to the same origin SIP Peer
13555All Telephone Number porting activity affecting this Location must be completed, and all Telephone Numbers must be removed from this Location, before the Location can be deleted.
13556Delete not allowed while a SIP Peer has Termination Host
13557Delete not allowed for non-existent SIP Peer
13558Delete not allowed for default SIP Peer unless it is the only SIP Peer
13560CustomerTrafficAllowed '%s' does not match account setting of '%s'
13561Must have either all host types or none
13563Sip Peer '%s' account '%s' and site '%s' does not exist
13564Element profile '%s' on account '%s' and site '%s' does not exist
13565The provided Address is not recognized by our E911 provider
13566Our E911 service is unavailable
13567Messaging protocol '%s' does not exist. Valid values: SIP, SMPP, HTTP
13568Port not allowed for SMS Hosts
13569Termination IP %s is in the specified subnet range and is already in use.
13570Host %s is invalid for primary host for a CLOUD location on account %s
13571All UC Trunking termination ports must be %s
13572All UC Trunking locations must have termination ports of %s
13573The supplied PremiseTrunks value of %s is not a valid, the value must be positive due to potential outages
13574The supplied PremiseTrunks value of %s is more than the allowed max value of %s
13575CallingNameDisplay '%s' is invalid. Valid values are: 'true', 'false'
13576Account '%s' has no '%s' product feature
13577Modification of the display option is forbidden for this sippeer
13578Modification of the enforced option is forbidden for this sippeer
13579The value of the display option is incorrect
13580The value of the enforced option is incorrect
13581Display option is missing
13582Enforce option is missing
13583CNAM for '%s' is applied at the Location level and it is not applicable at the TN level.
13584There are multiple versions of the provided Address
13585Termination product is required
13586Termination product is not allowed for legacy API
13587Termination hosts are not allowed for new API
13588Port should be 0
13589Sip Peer cannot be added if there are no configured Dedicated Private Network settings for this account.
13590The supplied CustomerTrafficAllowed value on host %s:%s are not allowed for this sippeer
13593'%s' has invalid mask. Valid mask values: 14-32
13594'%s' is not valid host
13595The IP address provided: <%s> contains a non zero subnet portion. An equivalent IP address such as <%s> with a zero subnet value must be provided
13596SMS host '%s' account '%s' and site '%s' and sip peer '%s' does not exist
13597Sms hosts are not allowed for new API
13598SMS host '%s' already assigned to another account
13599SMS host priority should be in the range from 0 to 9
13600SMS host with priority %d already exists
13601Delete not allowed while a SIP Peer has Sms Host
13602Some telephone numbers are already being processed by E911 order(s): %s.
13603MESSAGING modification is not allowed. Account does not have MESSAGING enabled.
13604Default route is not configured for tier %d TNs
13605Delete not allowed because some external phone numbers are already being processed by PortIn order(s).
13606The specified call forwarding number %s cannot be the same as the origin telephone number %s.
13605Can't create duplicate hosts.
13606Messaging feature may have only one protocol assigned.
13607Account does not have sms feature assigned.
13608Messaging feature has conflict in protocol type and protocol settings
13609Can't create sip peer http protocol sms feature without account level http settings.
13610Feature SMS protocol %s conflicts with sip peer existing protocol
13611Sip peer SIP hosts not allowed for %s sms feature
13612Sip peer SMPP hosts not allowed for %s sms feature
13613Delete not allowed while a SIP Peer has SMS feature
13614Account does not have enabled smpp property in sms feature settings.
13615Host %s is already used by account %d
13616Protocol MM4 is not enabled for account %d
13617MM4 host with address %s conflicts with existing hosts for account %d sippeer %d
13618MM4 host with id %d does not exist for account %d sippeer %d
13619MM4 originator system already exists for account %d sippeer %d
13620Requested MM4 originator system not exists for account %d sippeer %d
13621Provided MM4 host name '%s' should have no leading/trailing spaces and be a valid IPv4 address or FQDN.
13622Delete not allowed while a SIP Peer has MMS feature
13623MMS feature is not allowed without SMS feature enabled
13624SMS feature can't be removed because MMS feature is present, remove it first.
13625Host IP or subnet %s belongs to the prohibited network range and cannot be accepted
13626Subnet style for hosts is not allowed on the account.
13627Subnet style for hosts is allowed only for accounts with Full Termination
13628The HttpMessagingV2AppId must either valid string or have 'REMOVE' value
13629Application with id '%s' not found
13630Both VoiceV2ProxyPeerId and HttpVoiceV2AppId should be present or set to null
13631Maximum MMS Origination hosts count exceeded. Limit is 128 hosts
13632Maximum MMS Termination hosts count exceeded. Limit is 128 hosts
13633Host with id %d does not exist
13634MMS termination host '%s' already assigned to another account
13635IPv4 address '%s' is not allowed for TLS connection. Please use FQDN instead.
13636A2pLongCode value is invalid. Valid values are: 'ON', 'OFF', 'DefaultOn', 'DefaultOff'.
13637CampaignID shouldn't be present if all of features 'A2pLongCode', 'TollFree' and 'ShortCode' are disabled.
13638CampaignID is required if at least one of features 'A2pLongCode', 'TollFree' and 'ShortCode' is enabled.
13639Campaign ID '%s' was not found in list of authorized Campaign IDs.
13640A2P Message Class '%s' was not found in list of authorized Message Classes.
13641A2P Message Class is required if 'A2pLongCode' is enabled.
13642A2P Message Class shouldn't be present if 'A2pLongCode' is disabled.
13643Support for Async could not be set because Account %d does not have the HTTPV2 Messaging Feature enabled.
13644MMS support on TollFree Telephone Numbers requires that SMS support for TollFree telephone numbers to be active.
13645Please assign SMS or MM4 protocol to HTTP before associating the application to the location.
13646%s are not allowed for HTTP Voice
13647Voice protocol '%s' does not exist. Valid values: SIP, HTTP
13648Application service type '%s' is not allowed for %s.
13649Http settings are not allowed for SIP protocol.
13651Can not assign Http setting for SipPeer because Account %d does not have the '%s' Feature enabled.
13652Can not remove location which has HTTP voice configured. Please switch it to SIP first.
13650Can not select HTTP Voice protocol as Account '%s' has no Voice Applications.
13653Can not delete last voice app as sippeer(s) %s has enabled HTTP protocol
13654Termination IP %s overlaps with an address that is already in use
13655Termination IP %s overlaps with addresses that are already in use: %s
13656The country values '%s' do not match a 3-character country code that has been approved for this account.
13657There are duplicate countries in the payload.
13658The account does not own voice service on the number %s. These attributes cannot be overwritten: %s
13659The account does not own messaging service on the number %s. These attributes cannot be overwritten: %s
13670Updating of sms attribute is not allowed for %s
13671Updating without attributes or moving is not allowed for %s
13672Can not disable TollFree on SipPeer because some TollFree Telephone Numbers on this SipPeer currently have A2P Settings overrides
13673Can not disable SMS feature on Sip Peer because it has telephone numbers with messaging enabled.
13674Configuring subnet values larger than %s requires Bandwidth staff intervention
13676Shared TNs with messaging (%s) cannot be moved to a sippeer without the SMS feature enabled.
13677Can not disable shortcode sms settings for a SipPeer if shortcode numbers with messaging enabled are present on this SipPeer
13678Sip Peer doesn't have SMS feature
13679Delete not allowed; the SIP Peer is used as a proxy peer for the HTTP feature
13681All Telephone Number backorder activity affecting this Location must be completed or canceled before the Location can be deleted.
13682Campaign ID '%s' is not an internal campaign and cannot be assigned to the Location.
13683Location %d has toll free peering partner entities (CICs or RORs) and requires at least one Origination host.
13684Location %d has toll free peering partner entities (CICs or RORs) and cannot be removed.

PotValidationError

Error CodeError Description
12500Incorrect internal port event
12501Incorrect POT processing status %s
12502PortIn not found for orderId %s
12503The FOC date is required
12504LNP order that are COMPLETE or CANCELLED are unable to be updated
12505LNP order is external
12506AccountId %s don't correspond orderId %s
12600Port out order status already %s, you can not %s port out order
12601Port out order not found

AccountErrorType

Error CodeError Description
4000Invalid account specified
4001Validation error
4011No tiers were defined for the account
4012The account is locked and the operation is not permissible
4013The holding account could not be resolved, this is a system configuration issue, please report the problem to inetwork support
4014The SiteId submitted is invalid.
4015A site name can have max length of 50 chars and can only contain chars from the set [a-zA-Z0-9.-] and empty space
4016A site description can have max length of 250 chars and can only contain chars from the set [a-zA-Z0-9.-] and empty space
4017No such site exists, or you do not have access to the site
4018Unknown accountId
4019Unknown userId
4020The Id field is not allowed for this operation
4021The accountId already exists
4022Account '%s' does not exist or is locked
4023The SiteId SipPeerId combo submitted is invalid.
4024Messaging Route for %s is not configured.
4025Messaging Route could not be determined

Core2ErrorType

Error CodeError Description
6000One or more input parameters are invalid.
6001Telephone number list must be specified.
6002All telephone numbers specified are invalid.
6003Provisioning failed. Please try your request again or contact iNetwork support for assistance.
6004Exceeded the maximum amount of telephone numbers that can be applied to a profile at one time.
6005IP address list must be specified
6006All IP addresses specified are invalid.
6004Exceeded the maximum amount of IP addresses that can be applied to a profile at one time.

SystemError

Error CodeError Description
1000Internal Server Error. Please try again.
1001Access Denied
1002%s must be a non-negative number
1003%s is required
1004%s is too small. Must be greater than %s
1005%s is not allowed
1006%s must be between %s and %s (bounds are included)
1007%s is not a valid date format.
1008'%s' is not a valid UUID
1008'%s' is not a valid value
1009'%s' is duplicated
1010Something unexpected happened and has been logged (id=%s). Please contact Bandwidth support with this error ID to resolve the issue with our development team.
1011%s is too long. Max length %s characters
1012%s is too short. Min length %s characters
1013%s is not an acceptable character set.
1014%s is not a valid number
1015Entry for %s already exists
1016Resource %s does not exist in IRIS.
1017In order to keep our customers' information secure, Bandwidth users are not allowed to edit credentials.
1018Access to losing carrier information is not permitted for Enterprise Telephony account users.
1019Bad request encountered. Please check your request and try again.

ErrorCode

Error CodeError Description
51001Date '%s' is not in the proper format of 'YYYY-MM-DD'
50001%s is not a valid value for %s
52000'%s' is not in the proper gateway format of ':'
52001'%s' is not a valid IP address
52002'%s' is not a valid port
52003'%s' is not a valid npa/nxx
53000'%s' is not a valid attribute type
53001'%s' is not a valid value for attribute type '%s'
53002'%s' attribute cannot be assigned to an account
53003'%s' attribute cannot be assigned to a gateway
53004Attribute '%s' is not assigned to profile
53005Attribute '%s' is already assigned and cannot be duplicated
53006Attribute '%s' is not a valid attribute
54000transaction failed'
55000'%s' is not a valid product name
16000%s field is restricted for change
16001%s field (%d) already exists in app db
16002Could not find entity
16003'%s' is not a valid value for attribute type '%s'
16008Termination product can not be deleted as it is assigned for account(s): %s

Status Messages

SearchStatus

Error CodeError Description
200Search request complete and results found
400Validation failed on one or more input parameters
401The user is not authorized for this action
200No search results found
500The system encountered an error and could not fulfill your request
404That resource was not found
504Your request was not completed in time

OrderStatus

Error CodeError Description
201Order request received. Please use the order id to check the status of your order later.
200Order processing has started.
200Validation Failed. Please check your input parameters.
400Validation Failed. Please check your input parameters.
404Account not found
400SiteId Validation Failed.
200PeerId Validation Failed.
400Site Locked.
400API request timed out. Please resubmit your request.
200Order successful.
200Order partially succeeded. Please check error list in the response for further details.
200Order partially succeeded. Due to backordering restrictions the order can't be fulfilled. Please check error list in the response for further details.
200Order failed. Please check error list in the response for further details.
200Order failed as the requested telephonenumbers were unavailable.
200Disconnect successful.
200Disconnect partially succeeded.Please check error list in the response for further details.
200Disconnect failed. Please check error list in the response for further details.
200Import successful.
200Import partially succeeded. Please check error list in the response for further details.
200Import failed. Please check error list in the response for further details.
200Reclamation successful.
200Reclamation partially succeeded. Please check error list in the response for further details.
200Reclamation failed. Please check error list in the response for further details.
200Order is pending. Please check the status of your order later.
200Port out successful.
200Port out partially succeeded. Please check error list in the response for further details.
200Port out failed. Please check error list in the response for further details.
200Pre foc port in successful.
200Pre foc port in partially succeeded. Please check error list in the response for further details.
200Pre foc port in failed. Please check error list in the response for further details.
200Pre foc supp in successful.
200Port in successful.
200port in partially succeeded. Please check error list in the response for further details.
200Port in failed. Please check error list in the response for further details.
200Cancel pre foc port in successful.
200Cancel pre foc port in partially succeeded. Please check error list in the response for further details.
200Cancel pre foc port in failed. Please check error list in the response for further details.
200Move successful.
200Move partially succeeded.Please check error list in the response for further details.
200Move failed. Please check error list in the response for further details.
403The user is not authorized for this action
404Order id is invalid. Please check the order id that you have submitted in your request is correct.
500The system encountered an error and could not fulfill your request
200LIDB Order was successfully cancelled/deleted
200LIDB Order Complete
200LIDB Order Partially Complete
200DLDA Order was successfully cancelled/deleted
200DLDA Order Partially Complete
200DLDA Order Complete
200Consolidation of criteria completed sucessfully
200Consolidation of criteria completed unsucessfully
200Order backordered - awaiting additional numbers
200Order backordered - awaiting additional numbers.
200Order Backordered - no numbers allocated, awaiting available inventory to completely fulfill order
200Backorder can't be fulfilled - the account does not have the required tiers enabled for the requested numbers
200Backorder can't be fulfilled - the requested area code is restricted for backordering. Please check error list in the response for further details.
200Backorder can't be fulfilled - We do not currently support the ordering of new TNs in rate centers required to fulfill this order. Please see the coverage matrix or contact bandwidth customer support for further details.
200TFN Validation Failed. Please review the attached TollFree Porting Validation results and update the order with valid TFNs.
200Order update received. Please use the order id to check the status of your order later.

PortOutStatus

Error CodeError Description
200Port out request successfully submitted for processing.
500The system encountered an error and could not fulfill your request. Please attempt the request at a later time or contact support for help.

LnpApiStatus

Error CodeError Description
200Request is complete and results returned.
400Please see the error list for more details.
201Order request received. Please use the order id to check the status of your order later.
200Supp request received. Please use the order id to check the status of your order later.
200Port out complete
241Order is pending. Please check the status of your order later.
200Cancellation request received. Please use the order id to check the status of your order later.
400Validation Failed. Please check your input parameters.
409Validation Failed. Please check your input parameters.
404Order id not found.
504API request timed out. Please resubmit your request.
500System is unavailable. Please try your request at a later time.

SmsStatus

Error CodeError Description
200SMS request complete
200SMS request failed processing.
200Validation failed on one or more input parameters.
200The vendor service is temporarily unavailable
200The system encountered an error and could not fulfill your request.
200There were no p tns on the sip peer to update

Core2Status

Error CodeError Description
200Request has been received.
401The user is not authorized for this action.
400Validation Failed. Please check your input parameters.
404The request ID specified cannot be found.
400Profile creation failed.
200Profile creation successful.
200Apply profile partially succeeded.
400Apply profile failed.
200Apply profile successful.
400Modify profile failed.
200Modify profile complete.
400Delete profile failed.
200Delete profile successful.
200Profiles found for the account id specified.
204No profiles exist for the account id specified.
400Profile attribute modification failed.
200Profile attribute modification successful.
400Profile attribute deletion failed.
200Profile attribute deletion successful.
400Profile attribute creation failed.
200Profile attribute creation successful.
200Attribute(s) retrieved successfully.
500The system encountered an error and could not fulfill your request.
200Provisioned telephone numbers found for profile specified.
200Profile(s) found for provisioned telephone number.
409The profile you are trying to add already exists.

AdminStatus

Error CodeError Description
200Request was successful.
230No results found
401The user is not authorized for this action.
403User id not found.
403Account id not found.
403Invalid operation. Review your API call
400Validation Failed. Please check your input parameters.
500The system encountered an error and could not fulfill your request.