In App Calling

Bandwidth offers an In-App Calling solution that allows our customers to use WebRTC voice capabilities present in web and mobile devices to place calls to critical destinations served by the Bandwidth voice network. This allows access to Bandwidths network, services, quality, and reach to advance any and all business needs surfaced by web browsers and mobile applications.

Bandwidth In-App Calling is delivered by way of an SDK to support the development of your client experience. These Web and Mobile device SDKs enable web and mobile applications to negotiate with our Bandwidth WebRTC Gateway and establish voice calls over the Bandwidth network.

The SDKs manage the initialization, call creation, call management, and call state change events that are needed to provide a comprehensive user experience.

In addition to managing the relationship with the WebRTC Gateway, our Bandwidth capabilities are also used to secure the connection by granting tokens that will ensure that calls via the Gateway will be limited (and billed) to your account.

Get Started

SDKs

With a few lines of code we will show you how to use our In App Calling product through our docs, code samples, and SDKs to build your application.

How it Works

1. Initiate the call by using our In App Calling Browser SDK
2. Bandwidth connects your agent to the PSTN number dialed