Bandwidth Messaging API

Base API URL

https://messaging.bandwidth.com/api/v2/users/{accountId}

Messaging Overview

Guide Description
Messaging API Overview Learn how to format and send messages
Message Events/Callbacks Learn about the different HTTP Callbacks Bandwidth will send to the URL configured in your application
Message Error Codes Learn about the different error codes associated with a message failure event

Messaging Media Overview

Guide Description
Messaging Media API Overview Learn how to upload, retrieve, delete and list media

There are a few concepts that are important to understand how Bandwidth's new messaging API functions:

Message Storage IE GET /messages

Bandwidth Messaging does not keep any records to fetch later. If you need to keep track of delivered, error-ed, received messages after you receive the corresponding callback event, you MUST store the events in the data-store of your choice.

Once we have successfully delivered the callback event and receive an HTTP 2xx response, Bandwidth can no longer provide any detail about that message.

Message Callbacks

As the messaging API does not offer message storage or detailed messaging records, Bandwidth will attempt to deliver every callback until your server replies with a HTTP 2xx status code. If the callback request times out, or your server returns a code less than HTTP 2xx or greater than HTTP 3xx Bandwidth will try to deliver the callback multiple times over the next 24 hours.

After 24 hours, if your server has not returned a HTTP 2xx code, Bandwidth will no longer try to send the callback.

Message Creation/Acceptance (HTTP 202)

The messaging API works off of an internal queuing system. As such, when you POST to the v2/.../messages to create a new message, Bandwidth will reply with an HTTP 202 - Accepted. This indicates that the message has been placed on the queue

As the message progresses through the internal system you will receive a Message Delivered callback when the message has been handed off to the downstream carrier.

If at any-point through the process the message fails, you will receive a detailed Message Failed callback with an error code describing the reason for failure.

Message Segment Counts

This indicates the number of segments the original message from the user is broken into before sending over to carrier networks. Segmentation of messages depends on the size and encoding. Bandwidth will segment the message if the character count is over the below limits:

  • 160 for GSM-7
  • 70 for UCS-2
  • For MMS messages the segment count will always be set to 1.

The value segmentCount is returned in the callback events and the response when creating the message.

For mored detailed information on segment counts, please see our character limits and concatenation practices.

MMS and Group Message Delivery Receipts

MMS and Group messages delivery receipts are currently in beta and you will need to enable them to receive them.

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